Get ready for the all-new OCBC app that is designed to understand your banking needs, wants and quirks better than your best friend.
With customisable shortcuts and a personalised experience, the OCBC app is here to make banking as smooth as your morning coffee.
CUT TO THE CHASE WITH SMART SHORTCUTS
Why wade through menus when you can zip straight to your favourite services? After logging in, tap our newly designed shortcuts to start banking.
Prefer certain shortcuts on your home screen? Choose from over 15 services!
IT IS ALL ABOUT YOU
Get what you need, when you need it. We will send you personalised messages that are relevant and meaningful. This is what you will come to know as the OCBC experience.
ALL YOUR PRODUCTS AT ONE GLANCE
See all your products in one place or get a consolidated view of your wealth under our new 'Net worth' tab.
NAVIGATE WITH EASE - NO MANUALS REQUIRED
Looking for your cards or to update your personal details? Our intuitive new menu will make it a breeze.
APPLY FOR NEW PRODUCTS IN JUST A FEW TAPS
Levelling up your finances should never be a chore. In just a few taps, easily browse and apply for products through our smooth and streamlined application flows.
NO ATM CARD? GET CASH ANYWAY
Do not sweat the small stuff like looking for your ATM card. Just scan a QR code using the OCBC app to withdraw cash from any OCBC ATM in Singapore.
The app is OK. However they have ridiculous 12 hour holds for new transfers limit changes etc. so trying to bank instantly is impossible as almost all transactions need to be thought out days in advance. OCBC is behind the game - reducing my functionality is not increasing my security. Other international banks still have great security features without the arbitrary rules in place within their online banking. Increases our inconvenience and reduces their tech security investments. Keeping my money safe should be a competitive advantage for a bank and instead it distracts
Overseas Ransfer
Very easy to do do . Thanks !!
Worst banking app among all the banks!
Slow and super glitchy! Time to upgrade??!
Network down
Bad service for digibank when service is down
Sometimes the APP is a little basic
Just basic functions only
Quarterly Recurring Payment
Please inclide quarterly payment option
Of the 3 banks, rank lowest
Poor navigation tools, mostly designed to sell bank products and change password is ridiculous. No wonder the logo is still the 18th century slow boat. Come on OCBC, innovate. Response time for the menu is so slow, like your boat. Sailing to nowhere. They use their own Treasury reference numbers and you don’t know what the blazes they are referring to, and they give you 7days’ to respond with no reference for you to even begin figuring what they are referring to. No phone contacts, only robots which are sleeping, signatories but no email, no phone, nothing to contact them. FIY OCBC, your 7 days’ notice are invalid because you don’t give customers any means to object to your statements.
Notification button for new device for iPhone is missing
When you use One Token notification and had change to another new iPhone , the app would ask you if you would like to activate your token on your new device. There is NO button to accept this !! The only options are 2 other buttons - Use the old device or Activate with SMS and Pin mailer . Can OCBC please fix this ? Thanks
Slow, crashes and lacks innovation
It’s 2020, and I feel like the technology they use is far outdated. There are multiple and extra steps to see my banking statement, and it takes forever to see where my money is going or has went. They recently rolled out the push notification function to allow you to keep track of your funds - so I assumed that it would allow me to see when a party transferred me money, and when I spent my money from a card - but it did not at all. All in all, I reckon they need to revamp their application to help their customers with the ease of mobile banking.
