Control your car
Use the app to control in-car climate, door locks, locate your car, see battery and charging status, and keep track of software installations.
Manage your car
Get an in-depth overview of your car. Read the owner's manual, connect to your car, manage users and book service appointments.
Stay up to date
Get regular updates regarding your car and its software, or dive deeper into the world of Polestar through our news articles.
Always supported
Reach out to our support team, engage in live chats with our experts, and consult our FAQ section for assistance.
Manage your experience
View and manage your orders and Polestar ID, visit the car configurator and extras shop, and adjust app settings.
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Polestar FAQ
Is Polestar free?
Yes, Polestar is completely free and it doesn't have any in-app purchases or subscriptions.
Is Polestar legit?
⚠️ The Polestar app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
The app's lack of responsiveness and frequent failure to apply changes to charge times or power settings make it highly frustrating and impractical, especially for users who need to adjust these settings remotely.
The overall usability of the app suffers greatly due to these issues. This app significantly impacts the overall experience with the car.
Fonctionne bien
Pas de soucis avec l’application toute fois un peu basique.
Les fonctionnalités idéalement à ajouter sont :
- le kilométrage du véhicule
- detail de la vitrasse de charge (Km/h + Kw)
- accès aux caméras et enregistrement
Unstable app
The basic idea of the app is fine, but its functionality is very unstable.
You should see battery SoC, car position, doors locked / open and climate status.
Often one or more of these items do not get synced to your app, while the other items do show up. Weird unpredictable behaviour. And annoying as you never know whether you can turn on climate control or check the battery SoC.
I used to have a BMW before, their app is far more stable.
Doet wat het moet doen!
Stabiliteit is enorm toegenomen. Wat extra functies zou leuk zijn.
Worst app ever
Amazing car
Worst app ever
Bugs, limited possibilities, doesn’t work half of the time
Slechte app in vergelijking met de andere ev merken.
Persoonlijk is de app niet echt enorm functioneel.
Je kan dit niet vergelijken met de andere ev merken. Spijtig. Ik vermoed wel dat er evolutie mogelijk is.
Amazingly lousy app
Worst app on my phone - given the price of the car you’d think they could come up with something that works - buy nooooo…. As customer experience with a new car goes - this is way below par.
Doesn’t work
Impossible to connect for days.
Doesn’t work
Fix it asap
Quelle galère
Une voiture magnifique
Une application indigne de cette voiture
C est vraiment dommage quand on voit la technologie embarquée