Sensa - Mental Coach

I still think you guys have misunderstood the problem with procrastination. I have been putting off using the app for weeks now. So again, unfortunately, I spent a lot of money for something I don't use. I recommend not purchasing the app.

You need to say the price at first!!! Right ?!?! And there were no trial to check your application out !!!

I feel betrayed. The screening questions prior to downloading the app sound promising, but the app doesn’t offer anything. A lot of unnecessary and duplicate content, just plain text and badly written.

The app actually causes a ADHD breakdown. No trial period. When you pay and got into the app, you do realize that UX is overloaded by unnecessary text, that actually hard for people with ADHD. Can’t imagine how this scamly unethical marketing can help for people with a disease. Good idea, bad implementation

Pas op! Want als je eenmaal hebt betaald krijg je never nooit meer je geld terug. Je wordt omgeleid om niet via Apple deze app aan te schaffen. Dit soort praktijken halen de goede bedoelingen van deze app volledig naar beneden. Het zijn allemaal ratten gefixeerd op geld. Jammer hoor! Erg jammer.

I think this app is pretty nice, easy to follow. It helped me in a dark time. Little exercises to help calm my anxiety at the necessary moment. You do have to put in the work yourself so it will only help if you are willing to change. Journalling also really helps :)

The app collect your mental status, your answer to a list of diagnostic questions, age, gender and email, forces you to agree on reciving future advertising emails, BEFORE letting you know that you have to pay to get any advices at all. That is, if you dont pay 30 euros, you gave given your details for free. This is not ethical. They can easily make money with these information, selling any marketing or research company. Good luck on such scamming. I was suspicious already at the beginning and was not giving the truthful information. As a health care worker, I am furious and I think its shameful to take advantage of people seeking for mental help.

I did not authorize this purchase, I don’t have the app, and these thieves refuse to return my money. I would’ve left zero stars, but that wasn’t an option.

Be aware of duplicate subscriptions and double charges!! I purchased one recurring 6-month subscription from sensa health in Dec. 2022, and I canceled it in June 2023. Just a few days ago, I noticed that I have still been charged every six-month beyond the cancelation date in June 2023. I checked my subscription management page, and it was showing (and is still showing) that I had cancelled my subscription in June 2023, and I have had no active subscriptions since then. I checked my older bank statements and realized I was double charged at the time of the initial purchase of the subscription in Dec. 2022. I contacted Sensa Health about the issue, and they told me that I had purchased two subscriptions under my account, and my cancelation request only applied to one of them, and therefore the second one was getting renewed every six months. (How is it even possible to sell duplicate subscription at once to one single user account??! How is it even possible for one user account to use two separate identical subscriptions at once??!) I explained to them that I did not have any knowledge of the second subscription and no access to it via my subscription management page. My account did not and still does not show any information about this second subscription, and I would have never become aware of that if I did not catch the unauthorized charges on my bank account and contacted Sensa about it. After a lot of back and forth emails, they still do not acknowledge the fact that there is an error in their system management system which lets selling duplicate subscriptions at once to one single account, and yet, does not give the user any access to the duplicate subscription so it can be known of, and canceled. There have been four unauthorized charges over 1.5 years for this duplicate subscription (which again I have had no way to access and be aware of). Sensa health is telling me that I was charged for subscription renewal because I had not canceled it, and as “a kind gesture” (which is actually insulting under the current circumstances) they can refund me only for the last unauthorized charge. Why should l, as a costumer, be responsible and pay for an evident error (if hopefully not scam) in their system, which sell duplicate subscriptions at once to one single account without providing any access to see and manage this duplicate subscription??????? I will provide an update if anything changes! In the meantime, Be aware if you are planning to subscrib

Pushy tactics to lock in subscription and content that’s basic at best. Not helpful. Waste of money. Watch out for “time sensitive” offers