Taxiapp UK: London Black Cab - Reviews, Revenue and Downloads - Apple App Store

Description

The only black taxi app run by London cab drivers, Taxiapp puts all the capital at your fingertips. And just as importantly, we're the only app where all the fare on the meter goes to your driver.

Ride-hailing made easy
Taxi hire at the touch of a button. To book a black cab, just confirm your location, select your destination, track your driver's arrival and then away you go.

Pre-tipping feature

You now have the option to pre-tip drivers when requesting a taxi. Which is great for when you really have to get somewhere, as it increases your chances of a driver accepting your ride.

Driver owned & operated
There’s no fat cats here. Taxiapp is run by drivers for drivers, with all the fare going into your cabbie's pocket. They also enjoy a profit share too.

Booking fee
Unlike other apps, our drivers get 100% of the fare on the meter. To enable us to do this, we do however charge our passengers a booking fee of £3.00 (inc vat).

Pre-book or hail now options
If you’ve got to get to the airport, to a meeting or just home after a night out, you can use Taxiapp to book a cab in advance. Or you can just e-hail whenever you’re ready.

Powered by The Knowledge
Our drivers have to memorise 25,000 London roads to get The Knowledge, you just need to download Taxiapp to get wherever you need to go.

5 & 6 seaters
All licensed black cabs can take five or six passengers, so are perfect for groups. Or very spacious if you’re on your own.

Accessible to all
All Taxiapp cabs are wheelchair accessible and have hearing loops. Assistance dogs are also welcome.

Safety first approach
You can share your trip, so friends and family know you’re en-route and all drivers are fully vetted as part of being a licensed black taxi driver.

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Screenshots

User Rating

3.95 out of 5

76 ratings in United Kingdom

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Ratings History

Reviews

Not great

Whenever I attempted to order a taxi using the app none were available! Have deleted my account and will only use the more reliable apps available.

Goodwine20

Delighted. Finally the app works. Hit the order button and a cab was on its way in seconds. Seems like there’s soo many more drivers now. Never have trouble ordering anymore and also the pre book feature works when I needed a taxi early one morning. £3 booking fee which seems fair as the driver keeps the money on the meter. Well done black cabbies. Best in the world.

Very Happy

I tried using this app a few years ago with only some luck, but having really used it a few times recently I have been able to get a taxi every time. The drivers are very friendly and seem happy with the app as they do not pay any commission. I hear they get charged up to 20% on the other apps. Just a small booking fee, but again way less than what the other apps surcharge me. All London drivers should be on this app. Seems a fairer system for both customers and drivers.

Disappointing

Booked 2 hours in advanced. The driver cancelled five minutes after he was due to pick me up having not answered my call or text. Worse still as the app doesn’t then try to find another driver - your request is just cancelled. That’s the first and last time I’ll use this

More drivers

GET MORE DRIVERS ON YOUR APP!

Too expensive

A great idea - but not with a £3 surcharge.

Don’t

Unless you want to be guaranteed to be late or disappointed! Moved in to a lovely part of London but not somewhere you can step out on the street and hail a cab, especially at 5 in the morning. Downloaded the app, placed an order a full 12hrs in advance towards on of the main train stations. Checked the order section an hour before still searching. 15 mins before still searching and the map showed several little cars in the local area. 5 mins before pick up, same. 1 minute past, cancelled. Would have been nice to know there would be no cab 10 or 15 minutes before at that time of the morning, especially given the notice. I love a black cab but I have deleted the app and will look for a local reliable taxi service, who understands customer service and will turn up!

Can’t load app

Tried loading the app but it doesn’t like either of my email addresses so I can’t get past adding my payment card.

Totally unreliable !

First time I booked, and they just cancelled for no reason, 1 min after they were supposed to turn up. Literally no point wasting your time and money on these scammers.

So-so

The app works fine, but it frequently fails to attract the attention or interest of drivers. So three stars for the overall service. I installed it because more of the revenue appears to go to the drivers than the app I previously used. But on a weekend in London, I succeeded in contracting a ride for only one of six attempts. The rest failed - no driver interested, even though the app indicated available cabs within 3 minutes. It was quicker to flag down a free cab. Our journeys were quite long - Abbey Road to Highbury, and there were many diversions because of road works. But this makes me think that there need to be indicators on the app, a) to indicate the level of disruption, and b) to show the likelihood of a pickup for a particular route. The first can come from public info and the second from stats collected by the app (anonymised, of course). I look forward to a better experience on our next visit. Theservice provided by the black cab drivers we flagged down was excellent, as always.

Keywords

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