Welcome aboard Trainline – Europe’s leading train and bus app.
We’ve made it quick and easy for you to travel across the UK and the rest of Europe by rail and road. You can book great value tickets for Avanti West Coast, GWR, LNER, National Express and more.
You can even plan your international trips by train or bus across 45 countries in Europe and the rest of the world, including the UK, France, Italy, Spain and Germany.
Plus, you’re always in control of your trip thanks to our live train times (for UK rail, Trenitalia, Renfe, and SNCF routes), price alerts, Mobile Tickets/etickets and seat selection (where available).
Why Trainline?
• All your train and bus journeys in one place – plan an international country-hopping adventure on our app.
• Compare train and bus options from 220 train and bus companies.
• Pay in your preferred currency – Available in USD, GBP, EUR, AUD, CAD, CHF, and SEK.
• Buy your tickets with Apple Pay, PayPal, and all major credit cards and debit cards.
• Add loyalty and discount cards to get benefits from UK rail, Eurostar, SNCF, Thalys and Renfe.
• Book in advance or on the day of travel, up to 15 minutes before departure.
• Skip station queues with tickets on your phone on selected routes – Buh-bye paper tickets.
Travel Europe effortlessly and book tickets for trips with:
• Eurostar (UK, France, and the Netherlands)
• Heathrow Express (UK)
• Avanti West Coast (UK)
• GWR (UK)
• National Express (UK)
• London Overground (UK)
• SNCF (France)
• TGV Lyria (France)
• Thalys (France)
• Trenitalia (Italy)
• Italo (Italy)
• Renfe (Spain)
• Alsa (Spain)
• Deutsche Bahn (Germany)
• ÖBB (Austria)
• SBB (Switzerland)
• NS (the Netherlands)
• SNCB (Belgium)
• Flixbus and many, many more…
So, download your FREE Trainline app and get access to live train times, and cheap train and bus tickets across Europe.
Have a question? Read our FAQs: https://www.thetrainline.com/en/help/
Railcard Refund Issue: A Case of Misleading Information and Rigid Policies
I recently encountered a frustrating situation with the Two Together Railcard. I purchased it under the impression that it was applicable for train travel across Europe, as I frequently travel outside the UK. The Trainline website, offering tickets throughout Europe, did not clearly specify that this discount was UK-only. After downloading the Railcard, I realized my mistake but was informed that it’s non-refundable once downloaded. This policy seems rigid and unfair, especially given the lack of clear, prominent information on the Railcard’s limitations. As a customer, I feel misled and am seeking a resolution that acknowledges this oversight.
Used to scam customers
I see lots of customers getting same awful experience and so do I. I’ve been fully charged for the booking but in a second they’re canceling the order for no explained reasons. They’re saying “your money will be refunded during 5 days”, but I’ve lost time and have got a terrible experience with the app. Don’t use the scam application.
A very bad app
I was trying to buy tickets multiple times. I was charged for each of it and every time I got a cancelation. No useful answer from support, only general replies. I spent two days trying to buy tickets through this app, I lost my time.
The Trainline app shows available tickets I need, but when I went to the ticket office itself I found out that there are no available tickets. I’ve shown them that the app shows available tickets, and they confirmed it was not true.
Support doesn’t provide you with the support. I lost two days thanks to this app.
Shady and deceiving
No way to find ticket number if you need to do anything outside of the app. And the need certainly exists considering they state that the ticket is refundable, but deny the actual refund, so you need to do this through the official railway services(better to use them from get-go)
Awful customer support
It has been half of year since I can’t get a refund for a train that was cancelled by the train company itself. I was contacting customer support, but they are only telling that they haven’t got a respond yet. Not worth it
Booking Failed
Your money is being credited back to the account used to pay for the ticket. This transfer is normally completed within 5 working days but is dependent on your card issuer
Very bad, no ticket returns in fact!
Very bad app. You can buy tickets but if any cancellation happens or you can’t use your bundle tickets, they will just leave you with this alone. They say that Trainline is just an intermediary not responsible for anything!
And train companies obviously don’t refund tickets that are bought not directly from them and through this app.
Big commission that is not worth it!
Don’t recommend the app and the company.
Ошибка в программе
Забронировал билет ночью , следущий день готовь ехать другую страну но оказывается была какая то ошибка и не забранилось хотя с меня сняли деньги за бронь номер(id563196813042)
App won’t open
I booked my ticket online. Got the mobile ticket but I can’t install the app on my iPhone
