Trainline: Buy Train Tickets - Reviews, Revenue and Downloads - Apple App Store

Description

We’re Trainline – Europe’s leading train and bus app – the cheap and easy way to travel Europe by rail and road.

Book cheap tickets for Avanti West Coast, National Express, Eurostar, Renfe, Trenitalia and more. Plan international trips by train or bus in and across 45 countries – UK, France, Italy, Spain, Germany, Austria, Czech Republic to name a few!

Why Trainline?

• All your train and bus journeys in one place – plan an international country-hopping adventure on our app.
• Compare train and bus options from 220 rail and bus companies.
• Pay in your preferred currency – Available in AUD, USD, GBP, EUR, CAD, CHF and SEK.
• Buy your tickets with Apple Pay, PayPal, and all major credit cards and debit cards.
• Add loyalty and discount cards to get benefits from UK rail, Eurostar, SNCF, Thalys and Renfe.
• Book in advance or on the day of travel, up to 15 minutes before departure.
• Skip station queues with tickets on your phone on selected routes – Buh-bye paper tickets.

Travel around Europe effortlessly and book tickets for trips with:

• Eurostar (UK, France and The Netherlands)
• Heathrow Express (UK)
• Avanti West Coast (UK)
• GWR (UK)
• National Express (UK)
• London Overground (UK)
• SNCF (France)
• TGV Lyria (France)
• Thalys (France)
• Trenitalia (Italy)
• Italo (Italy)
• Renfe (Spain)
• Alsa (Spain)
• Deutsche Bahn (Germany)
• ÖBB (Austria)
• SBB (Switzerland)
• NS (The Netherlands)
• SNCB (Belgium)
• Flixbus and many, many more…

So, what are you waiting for? Download the Trainline app today to get access to cheap train and bus tickets across Europe.

Have a question? Read our FAQs: https://www.thetrainline.com/en/help/

Follow Trainline on social:
• Facebook: facebook.com/trainline.eu
• Twitter: twitter.com/trainline_eu
• Instagram: @trainline

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Screenshots

User Rating

4.94 out of 5

2,186 ratings in Australia

5 star

2,112

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1 star

Ratings History

Reviews

Holiday Maker

The app is so easy to use. Thank you!

Easy and efficient

Great way to find trains and then book. Follow up e mails with tickets etc very reliable and useful.

Virtually Nonexistent Customer Service

Had an issue with the app where the date was changing to the following day after selecting date/time. Made a couple bookings and realised after the fact it was changing dates, paid a change fee on the first thinking it was user error after realising. Sent a screen recording showing the issue very clearly, issue acknowledged by the team but almost 2 months of running around still with no resolution.

Trainline App - Useless

Installed the app and created a password. Password is not saved by the Trainline app to my iPad passwords, so I requested a link to reset the password. Created a new “strong” password and took a screenshot of it this time. Logged in with my username and the screenshotted password, but Trainline didn’t recognise it. Deleted the app and went to write a review, but the Apple App Store wouldn’t let me write a review as the app was no longer on my iPad. I had to reinstall the app just to write this review. I will once again delete the Trainline app once my review had been accepted by the Apple App Store.

Take my money & run!!!

Unbelievable! App allows me to book train tickets Munich-Zurich, yet all train services have been suspended for 3 days in Germany. DB has offered flexibility of travel & refund… but NOT this app. Ha! I will delete App immediately… Long distance to travel from Australia to be RIPPED OFF in this way!!

OK, unless you need a refund

Works really well but if you need a refund from a European train cancellation it doesn’t work very well. Example, if an Italian train is cancelled because of landslides, Trainline send you to the Italian train company to negotiate or even find someone to talk to. No surprise, this leaves you in an absolutely hopeless situation. Reflects poorly on Trainline

This app makes train bookings so easy

I downloaded this app to assist with my train bookings in the UK, I can’t recommend it enough. The app does all of the hard work for you, checking routes, fares, timetables and even does the seat reservations for you. With so many different rail companies to manage, having them all at your fingertips with this app is invaluable. You don’t need to do anything except put the route into the search engine. There is a small booking fee with each transaction, but is worth it and still cheaper in many cases than other apps and even booking direct. An hour before each journey you get a reminder on your phone telling you if your train is on time or delayed and what platform it leaves from. In most cases your ticket is in the app.. Simply brilliant !!

Purchase tickets through web

The app glitches with ticket upload and booking date. I purchased the wrong date thanks to this and their customer services refuses to take responsibility even if you’ve spent heaps!

Unacceptable

Processed the payment and then notified me that the app was unable to confirm the ticket and a refund would be processed in 5 days. Taking money prior to confirmation of the booking is bad enough but a 5 day delay in returning my money is not acceptable. Do not use this app.

Money gauging app

This app can be really convenient at times but in the 2-3 months we’ve used it, there have been multiple occasions of the app suddenly refusing a ticket as “sold out” only to up the price for the exact same trip. We once went from tickets costing €89 to €129 in less than 5 min. We’re now getting payment issues to get to Dublin, but if we only go to Holyhead the ticket is over €50 more! Also two tickets frequently cost €10-20 more together than buying two single tickets. Just annoying to be gauged for money but still using as it is often more convenient for the international or long distance trains despite the extra charge.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	United Kingdom Travel	2
Top Free	France Travel	7
Top Free	Spain Travel	7
Top Free	Italy Travel	8
Top Free	Switzerland Travel	18

View All (77)

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