Worst food delivery app
Worst food delivery app available. Horrible experience
4.78 out of 5
1,468 ratings in Lebanon
Worst food delivery app available. Horrible experience
It is very difficult to contact help, and it is impossible to contact the driver or the restaurant. Even if you don’t receive or your order is completely inedible, you won’t receive a reimbursement, completely unreliable!
To expensive.
0 star customer service I have a 10$ off that i couldn’t receive. When i tried to place the order with the 10$off they write the payment method is invalid. I tried different cards to see what the problem was. All same. When I took the 10$ off (that is my right), the order was placed. Not professional at all, worse ever.
I had an issue where half my order didn’t arrive although i was charged. I contacted customer service on a course of 2 days while getting the same response which is “we are sorry but we cant do anything about your issue” they didn’t refund me or even investigate what went on and for that reason i deactivated the account which i was a loyal customer in since 2017. Shame on you Uber for this unprofessional and frustrating experience.
I had a technical problem with the app. It didn’t let me call the delivery driver. He marked the order as delivered and then took it. Uber refused to refund me and was absolutely uncooperative.
Dear Uber-eats team, Regardless of any issue in the country, you can’t accept orders and cancel it after 43min, the maximum cancelation time should be 15min. I don’t know who is managing here in Saudie Arabia, but i guess you need to train your team on solving problems faster... Regards.
I used to be able to place delivery orders to my friend living in Ottawa while I’m in Lebanon, but after the last update it all stopped. I’m so disappointed.
Can’t call the customer service, and the time is never accurate
I used to make all my orders from uber eats, but after the latest update i cant order anything from the restaurants i like, while other apps gets me what i want even with a little additional charge. Uber eats can charge more if required, but decided to stop serving. I love Uber eats, but now i have to delete your app and order from someone who can get what i want, not what I'm obliged to order because you have suddenly decided that a 10 or 15 minutes away restaurant is out of range I know my review won't change a thing, but I'm sure this will drop your sales eventually. Anyway, Thank you.
Chart
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Category
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Rank
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Top Free
|
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1
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Top Free
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1
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Top Free
|
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2
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Top Free
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2
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Top Free
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|
2
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