Poor Service
Very poor service on their cleaners very unprofessional! I cannot use their app anymore for my cleaning services. I am really disapointed to what they are promising. 😏
4.54 out of 5
31,608 ratings in United Arab Emirates
Very poor service on their cleaners very unprofessional! I cannot use their app anymore for my cleaning services. I am really disapointed to what they are promising. 😏
Very good and professional services
I’ve been trying for days to book and the app won’t allow me to Everytime I try to pay it says try again later And I’ve been trying for two days now every hour but it won’t happen I need u to fix it I want to book a hair appointment for tmw
Always booking the service days in advance and they are always late by a minimum of 1 hour and after that they cancel the booking from their side. And initiate a refund that takes 7 working days WORST SERVICE PROVIDER EVER
It’s bad and worse experience,every time there is issue , today I have booking at 10 am , last minute of booking time they cancelled it ? And no available schedule for me by today , for costumer will ask you for cancellation 4 hours earlier than expected time , for them in last minute without solution or replacement!
Mr Kamdan did a very good job . The app needs little bit of improvement, when he arrived to start the work, based on the rate he was thinking fabric type , but my booking was for leather. I could not get any details from my order. Even his mobile was showing only sofa. Later it was sorted out . Even while booking , if you select the second item , the first one goes off . We need to go to ‘ create your own package ‘and select the items. UC should look in to this app and improve it
I will no longer use this app, in the past month 3rd time they cancel my appointment last minute
Their services are poor and you can’t believe even they didn’t touch bathroom and kitchen. I had to clean my whole units by myself again.
Pathetic service and no customer support. My booking was cancelled thrice yet no response from the customer service.
I called the professional as my booking was at 10 am she informed she will be 1 hour late and I can reschedule the booking, its not my headache that driver was late or anything else if the professional cannot reach on time why urban clap is booking slots I am facing this issue sine last 3 bookings for now I have booked with just life service and make sure that I don’t book with cleaning services for urban clap again it’s getting pathetic day by day you people are losing your clients.
Chart
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Category
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Rank
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Top Free
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6
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Top Free
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9
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Top Free
|
|
19
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Top Free
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27
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Top Free
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101
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