Urban Company (Prev UrbanClap)

Hygienic Salon & Home Services

Description

Expert Home Cleaning, Beauty Services, Massages, Repairs, Insta Help, Repairs, Home Decor, and Native all delivered by trained, 4.8+ rated professionals available when you need them, only on Urban Company (previously UrbanClap). Download the app and choose from a bouquet of services whenever you need. It’s that simple.
Beauty and Wellness:
Some days demand a pedicure, others a full-blown glow-up. With Urban Company, the salon comes home to you, literally. Get services such as: salon/ beauty parlour at home, spa at home, party make-up, massage at home, haircut for men, skin consultation, waxing, manicure, pedicure, facial, and cleanup
Repairs:
Got a light that won’t turn on, or a tap that just won’t turn off? Book trusted Handymen, plumbers, electricians, and carpenters.
Appliance problems? Don’t know why your washing machine won’t start, and you don’t exactly trust your regular technician to show up on time, let alone fix it? Book expert technicians for all your repair needs: AC repair, washing machine repair, refrigerator repair, RO/ water purifier repair, microwave repair, geyser repair, TV repair, chimney repair, stove repair, Aircon Repair.
Cleaning and Pest Control:
Got guests coming over, but your sofa has stains all over? Book expert cleaning services for every corner of your home. Whether your bathroom needs cleaning, your kitchen, or even your full home,e for that matter, our professionals will leave it spotless.
Our services include: bathroom cleaning, kitchen cleaning, full home cleaning, sofa and carpet cleaning, and pest control
Insta Help:
Househelp on leave? Get househelp in 15 minutes, trained to be a home cleaner, housekeeper, and even a meal-prep assistant. Join the 20k+ happy customers served by our 4.7+ rated professionals.
Native (Water Purifier):
If you’re tired of an RO that constantly needs to be serviced, meet Urban Company Native RO. Needs no service for 2 years.
Superior filters that need no service for 2 years, 10-stage purification with RO, UV, Alkaline, and Copper charging, thoughtfully designed beyond factory-mold builds, and IoT-enabled for real-time water and filter quality tracking.
Home Improvement & Decor:
Peeling paint, dull walls, or just bored of looking at the same colours? We’ve got you. Then again, why not go ahead and give your home a makeover worthy of making it to Pinterest?
Book us for: home painting, seepage repair, decorative wall panels, PVC panels, wall panels, wood panelling for walls.
*Services availability based on location
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Screenshots

Urban Company (Prev UrbanClap) FAQ

  • Is Urban Company (Prev UrbanClap) free?

    Yes, Urban Company (Prev UrbanClap) is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Urban Company (Prev UrbanClap) legit?

    ⚠️ Warning: Multiple users of Urban Company (Prev UrbanClap) have mentioned scam or fraud. Investigate thoroughly before using this app.

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  • How much does Urban Company (Prev UrbanClap) cost?

    Urban Company (Prev UrbanClap) is free.

  • What is Urban Company (Prev UrbanClap) revenue?

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User Rating

4.71 out of 5

10,184 ratings in Singapore

5 star
8,735
4 star
836
3 star
159
2 star
48
1 star
406
Ratings History

Urban Company (Prev UrbanClap) Reviews

Cleaning professional doesnt show up

yweilun on

Singapore

There’s a chance that the cleaning professional does not show up and the platform is unable/unwilling to assist you.

App Useless

Mike Mohan Prakash on

Singapore

It’s a Scam company from India , not for Singapore. No sow and cancellation charges a lot. No what’s app notification called call centre it is based in India and they treat you like an Indian local. they said we have to check the app. Useless app changes are not notified but there is a what’s app function setting its don't work. Better use other local app

Worst Professional Attitude

Arun Tamil on

Singapore

Not end user friendly and worst professional cleaner Angel.

Poor customer service; a scam

lolzxxcv on

Singapore

DO NOT USE. I had the WORST experience with this company. They are a waste of time! I made a booking for 23 Nov 2PM 4 days ago & was only told on 23 Nov 2:10PM itself that the cleaner couldn’t make it. They sincerely apologized & asked for a second chance, booking me another session at 5:30PM the same day. At 6PM, nobody arrived and I received a call saying their staff would not head down. IM FURIOUS. I WASTED MY SATURDAY WAITING FOR NOTHING.

Disappointed

LaurenLLeigh on

Singapore

On my second session of regular cleaning, the cleaner didn’t show up. Checked the app and realised my booking got cancelled without any notifications. Had a chat with the agent and was told that they had issue deducting payment the day before so they cancelled my booking. In the first place, why is payment deducted 1 day before and when payment is not successful, no communication to ask if service is still required.

Payment method

Ck729 on

Singapore

Don’t like the payment method of auto charging despite cancellation of services

Aircon servicing.

IROAD AEV on

Singapore

Excellent aircon cleaning service with expectations. No complain. Will continue to engage UC for aircon cleaning service and try out others services as well.

Excellent workers but poor customer communication

StillHelpless on

Singapore

The cleaning workers are hardworking. However, if you try to communicate to the company via WhatsApp, there will be no reply. I have asked for 2 weeks already and given them the feedback but still no response from WhatsApp. It’s like they want everything on cruise control. I’m a new user and has made a request and also needed clarification. Totally no response from WhatsApp. It seems that the WhatsApp is meant as a one way traffic communication. The company will use it to confirm appointments.

Hassle free

MQJMF on

Singapore

Hassle free and great customer service

Surge charges and taxes

KDraju on

Singapore

If u could reduce the surge charges and taxes and make it affordable many people would enjoy the service.

Store Rankings

Ranking History
Category Rankings
Chart
Category
Rank
Top Free
5
Top Free
20
Top Free
22
Top Free
127
Top Free
142

Keywords

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