2 out of 5
2 ratings in Ireland
Despite being uncertainty, and put off by online reviews, in addition to the tickets only being sent to me the day of the event (despite purchasing them over two weeks in advance), my tickets were legitimate. They worked. Their customer support/help services are nothing to write home about, but the tickets worked.
Every time I try to access “My Purchases” the app crashes without the ability to restore it which is quite important as this is where the purchased tickets are. Pointless app.
Waiting for refund for FIVE weeks already and was told it could be SEVERAL MONTHS! When I rang to try to get some date for the refund, I was shouted at and staff member refused to give me him name!!! I have NEVER come across such an unprofessional company/customer service. Please I am completely disgusted by them and would recommend steering clear.
Very useful App. I found their responses to be very efficient.
I bought a ticket from viagogo, after six months of ringing them asking to get my ticket sent to me , the ticket was never sent and now a week before the event they are saying I have to wait two weeks to get a refund. Extremely unreliable.
The app itself is okay, prices for tickets on the app are actually dearer than going online to book tickets, the customer support on the appand indeed viagogo is very very poor, would not recommend using viagogo at all.
Easy to use and fast transactions!
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
96
|
|
Top Free
|
|
96
|
|
Top Free
|
|
121
|
|
Top Free
|
|
127
|
|
Top Free
|
|
128
|
