2.38 out of 5
34 ratings in Singapore
I booked ticket from other service, but I want to keep track the ticket in VNA app (this feature is available in all other airlines except VNA), that's not convenient, please keep improving the app and learn from other airlines
Unable to check in via apps and website, the website is confusing and not user-friendly. Should have done better as the country-represented airline.
Chức năng reset password thật sự ngu ngốc! Cần điền cả Account number, birthday, email thì quá stupid. Ai cũng nhớ cái account number là những con số vô tri kia chứ!!!!
One of the worst national airlines apps. Lacking of usability. Threw error during reservation search due to its service was unable to proceed 😵💫
Tried buying ticket with their promo code meant for app but no discount was given and when asked, they just shrugged it off. The price shown doesn’t inform buyers whether it comes with checked-in luggage and other key info of the ticket which is especially important for foreigners using the app to buy domestic ticket.. because why would you fly around domestically without checking-in your luggage if you entered Vietnam with check-in luggages. Once the ticket is bought, it is incredibly hard to “manage your booking” because that function doesn’t exist, you have to search your booking id through an obscure option in the app, the app is packed with all the nonsense like lottery and other crap crying for your attention and money but functional buttons are noneixistence, they should learn from how normal airline design their app .. this is crap
Hopeless app, don’t waste your time.
The app is very laggy. When you want to add or modify seats, it shows Internal Error. What a waste of time!
Search for round trip ticket but keep showing one way then how to book?
App hung on ip12, ios 15 for quite sometimes but havent got fixed
Buggy app, app is always down whenever promotion is going on lol. Maybe need to hire new engineer team 😀
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Category
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Rank
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Top Free
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13
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Top Free
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107
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Top Free
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142
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Top Free
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152
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Top Free
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153
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