Vietnam Airlines

The app needs updating. I can’t even log in using my phone number. It keeps telling me my phone number needs to start with “0”. I’m from the USA it starts with “1”. Also it keeps messing up the first and last name when trying to get trip information using the reservation code. The developer needs to make getting trip information easier for the customers.

It won’t let me create an account. I fill out my personal info, agree to the Terms of Service, then click Register, then I get a message saying “A system error occurs, please contact your system administrator for assistance.” Tried it both over cellular and WiFi with the same message. 😡

Dịch vụ cực kỳ tốt

Tried adding my mobile number. It says mobile number has to start with a 0 and errors out.

Can’t really do much other than look up your flight. Maybe this is designed and made for Vietnamese market. Don’t waste your time with this app.

Notifications - especially for an airline app - should be for meaningful, important information like gate or time changes. Instead, this one bombards you with idiotic miles / coupons / promo notifications, and there is no opt-out. I had to install this app because their website does not allow you to get your boarding pass into apple wallet. This is just garbage with no value add whatsoever and should be removed from the app store honestly.

Easy to book tickets in the mobile app and able to manage family account without any issues. Keep up the good work team 👏

Mình đã mua vé và check in online tuy nhiên app không có chức năng xem lại vé điện tử. Ra tới sân bay lại phải làm thủ tục offline từ đầu rất mất thgian và trễ chuyến bay

What good is an airline app if you can’t even review your trips? Cumbersome to navigate and won’t even except the phone number saved in my profile to find my upcoming trips.

The App does not contain any information regarding up coming flights. Not sure I will book Vietnam Airlines again. I book numerous flights with airlines. I find this app not useful. I’ve read many reviews and comments. When is Vietnam Airlines going to start looking at customer satisfaction. They will lose business as a result. Too many other airlines to consider.