Nomad eSIM: Prepaid Data Plan

Hi I’m using iPhone 15 pro max and it listed to your app, and now I Cannot it coz it’s not compatible with my phone. How can even use this eSIM on my phone, can you fix?

My refund process has now become a 2-month ordeal. 3-months after the purchase. You already approved it and if I haven’t checked, I would not get the refund. I thought you said the refund is automatic, and in my case, even undergoing the reports and approval and all, you still don’t send the refund. What kind of company are you? Why are you even allowed to operate in Google if you are a scam! I will send customer reviews in all review websites and reddit.

A very reliable application!

Price was good as far as i can see.. Been trying to find esim with better price.. Im a seafarer and this is absolutely good cause it has better signal compared simcards i bought whnever i can leave the vessel.. It is 5g ready..overall its really good for me.. Hoping they have better promos soon..

Very user friendly and reliable in every destination.

Only supports 4G. Suits most scenarios.

So far used it in AUS and NZ and the whole experience was seamless. From buying the plan to installing the esim it was great. Coverage was sufficient too. Liked it so much bought again for my Hong Kong trip

Poor customer service. Lots of other companies that offer same service with better customer service and reliability. Never got a response to my emails, however you finally send a canned response here for public view after a poor review. I’ve moved on. Thx

This is an actual fraud. Bought 1GB , used only for maps overall 5 hours during a day and that’s it. Obviously they cut it intentionally to make you buy again

Constant issues installing; costing massive loss of time, requiring me to contact support, send tons of info and screenshots and leaving me w/o WiFi in dangerous situations in a foreign country where I don’t know the language. Support is responsive but a huge hassle and takes so much time! They request lots of screenshots and takes forever trying to figure out the problem. Meanwhile I’m stuck in unsafe situations with no WiFi in foreign countries, too many times. And recently there’s been a big issue with huge amounts of data being consumed when nothing has changed with apps or usage. So yesterday I paid for a new plan and noticed the new rates are much higher than airolo…more than double. I was going to ignore that, but in a few minutes, half a months data was gone, and I’m on WiFi! After Hours of dealing with support, sending a bunch of screenshots, there’s still no solution. So I tried airolo, and was up and running in a few minutes! I paid half of what nomad charges and got 5GB data, (instead of 3GB on Nomad’s plan) Nomad only refunded a small amount for a 30 day plan that was just bought yesterday. They keep showing me screenshots of apps I don’t have installed on my phone, insisting it is « proof » of usage. When I explain I don’t have those apps installed and that it’s obviously an error, my message is ignored. Clearly they have issues with their system which becomes your issues. Overall not a pleasant customer experience and just feels extremely unfair. But happy to have switched to airolo with a much friendlier customer experience at less than half the cost! PS-I just checked my airolo data and just as expected, since yesterday, there is 0 data used. There are massive glitches and issues with nomad but instead of resolving the problems, they continue to show screenshots of someone else’s phone usage and over charge.