WiZ Connected

There are glitches with all lights turning on command

I was so excited about these strip lights. They worked for about a month before the app basically broke. Even now, at my new apartment with a new set of these lights, they won’t connect. They constantly disconnected before and now I can’t even connect them in the first place. If any developer sees this, I see that plenty of other people are having my experience, specifically the notification of “unknown error occurred please try again later.” If this is an issue you have control of, please fix this. I paid $30 for this new set of lights and the only thing I can do is turn them on with the button, nothing with the app. What’s the point?

I just wanted led lights for underneath my bed, I bought an led strip and set it up, but when it came down to actually connecting to the lights I couldn’t at all after spending two+ hours trying to figure it out and still couldn’t pair the device. The service never showed up in my Bluetooth either, this is very easily the worst possible way they could’ve set their product up.

The app-to-light Bluetooth connection never works smoothly. It almost always requires turning the lights on and off, manually, then restarting the app and hoping it connects. I have a Philips Hue bulb that works flawlessly. I hate these lights.

It’s now impossible to add lights without granting the app location permissions. I don’t want to share my location just to use some lightbulbs so this has made my Wiz products useless. I’ll keep using my Wiz lights with the old app, when that no longer works then I’ll be dumping them and looking for something else.

The app worked when I originally got it but now I am unable to change the color of my lights and when i tried reinstalling the app it no longer lets me connect to my lights.

Automation doesn’t work. 1 have one single Wiz bulb and it will randomly come on at strange times but never on the schedule we set up. Each day I have to turn the power switch off and then on again for it to reconnect. Sometime it does and sometimes doesn’t. Most frustrating piece of tech I own.

All my bulbs were working fine until last update. Now I can’t control any of my bulbs and the app is giving me problems

There are widgets but no small ones, the widget opens the app which is overkill when all I want is a simple on/off switch. I only have one Wiz bulb, so I really don’t need anything larger than a small widget with just one toggle. Setting up actions is unintuitive and confusing.

Ever since upgrading the app my lights are constantly having issues connecting to it. I can’t change any color on my lights no and troubleshooting steps DO NOT work. It seems to be an issue with how the light bulbs connect to the app through the Wi-Fi network. Worst app I ever used hands down just get normal lights. Whoever made the executive decision to make this into a new app you’re an idiot.