Call a Bike

Charge for no reason and do not answer complaints about it.

Велосипеды хорошие, 7 передач, зона тоже устраивает

They changed operated area without giving any notifications. They overcharged me several times because their system isn’t working well and they never answered. Awful service don’t use it! Save your nerves.

Attention! I didn’t use the bike but was charged 20 euros for nothing. No reaction from Support, submitted complaints 2 times.

The app stopped working for me after I changed a payment method. It’s been over a week since the customer support started working on this. Overall, this is the worst app/service I’ve ever had in my life.

• It's a webview within the app, not an actual native iOS app. Apps like that automatically get a 1-star from me, as this is completely unacceptable. • You have to fill a huge form in order just to register, which is also unacceptable.

I used the bike for 2 days during my weekend in Berlin, I used the "break option" when needed and always ending the ride in the same station than the pick up but they charged me 65 Euros !! It's not right, fair and justified from you. It's outrageous to steal from people like this

Nous avons payer sans pouvoir utiliser le velo, un problème de serveur ? Optez plutôt pour les vélos de concurrence

Call a Bike is a SCAM. They make their app stop working once the bike ride starts, preventing us from ending it. Therefore, the more time passes, the more money gets taken from us. Also, there is no efficient customer service and no one in their speaks English to help tourists like me. I understand better why some have filed legal complaints against them. Very disappointed.

Call A Bike is the worse shared bikes service I have ever used and I tried several on the span of a decade in half a dozen citys. This is bad. The GPS on the bikes/app is so off that the company charges you extra fees about every third time you use a bike. This is somewhere between 1 and 10€. EVERY THIRD TIME. Having to make cumbersome claims each time (through mails) with several weeks of delay before having an answer (when you have one) and having to monitor them is EXHAUSTING. I still am bound to them with a one-year contract that I regret very much. As soon as it is over, I’ll run from this plateform very far, and you should too.