Worst ever ID service I had
Desktop app does not work and on the iPhone it takes too long because of too many steps. Politeness is also not a strong feature of them :(
Да, IDnow Online-Ident полностью бесплатное и не содержит встроенных покупок или подписок.
🤔 Качество приложения IDnow Online-Ident спорное. Некоторые пользователи довольны, в то время как другие сообщают о проблемах. Рекомендуем ознакомиться с отдельными отзывами для получения более полной картины.
Приложение IDnow Online-Ident бесплатное.
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4.67 из 5
1,458 оценок в Испания
Desktop app does not work and on the iPhone it takes too long because of too many steps. Politeness is also not a strong feature of them :(
The concept behind idnow is great: “No more queues and physical visits to authenticate yourself when opening a bank account. Do everything from home!” In practice, the experience is extremely frustrating. Rarely, there is an agent available. Although the company claims to operate from 9am until midnight, you will never find someone after 8pm. You have to wait for hours and when finally someone is available, the experience is very poor. It seems they employ non-native German speakers and this is noticeable. My agent said phrases such as “there is a challenge in the system”. This only complicates the communication. After a very long process, they had a bug in their system and the authentication could not be concluded. Their answer “please try again later”. Extremely frustrating. Luckily, my provider also offered another authentication service. With them, it was extremely fast and efficient. Avoid IDnow if possible.
A bit old school to have a human to validate your ID. Tried several times and there’s no one available to validate it! Will try again in a few days.
Muy eficiente y educada la agente de verificación.
Rápido y en tiempo real
Ninguna explicación del porque del proceso de identificación
Perfecto el servicio prestado, fácil y claro..👌
The employee said my passport didn’t have enough holograms on it. It was issued in 2015 but is still valid. So it’s the previous model. Her solution: Get a new passport!
Me ha parecido un servicio interesante y la agente que me atendió muy profesional.
Proceso lento, con continuas interrupciones. No pude hacerlo en el móvil, tuve que cambiar al iPad. Tampoco se avisa que hay que hacerlo en horario de oficina. Mal producto.
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