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I wish i could rate in a minus. Cant sign in, no customer service number to call
Yes, Carbon is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ Warning: Multiple users of Carbon have mentioned scam or fraud. Investigate thoroughly before using this app.
Carbon is free.
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4.54 out of 5
93 ratings in Canada
I wish i could rate in a minus. Cant sign in, no customer service number to call
What’s going on with your app @Carbon. A transfer to my account has not reflected for over 3days. Your support is not even responding to my enquiries apart from the autoresponder. Moreover, you don’t have a contact phone number. This is wrong.
This app has been constantly down for two months or more. What’s happening. I Hope i won’t get charged late payment fee for the reminder of my loan as I love to pay early and I am unable to. I have reached out by sending support request several times all to no avail.
I could see the prior comments on stability has been raised by other reviewers... As at today those issues still exists.. spending so much on marketing and not improving customer experience is not good enough.... Wouldn’t recommend the app to anyone.
Always saying service not available at the moment
Transfer is fast ❤️💕✅
God forsaken app
Very annoying app I couldn’t even sign up it keeps taking me back when I’m to put my phone no
Honestly I sincerely express my disappointment in your services currently regarding my identity verification. For the past months, I have been trying to input my NiN but it’s been rejected whenever I try. I have uninstalled and installed carbon app thinking it will help but all to no avail and it’s so frustrating especially when I can’t reach out to your customer service. There’s no where to find your phone number and I do not trust enough twitter handle because of scammers.
The app has been a mess since around Oct 2023, I couldn’t repay my Carbon Zero loan and that damaged my credit report, it took almost a month to resolve, terrible live chat feature on the app, cannot track open tickets, I do not recommend Carbon or these mobile app if you value your financial reputation and customer support.
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Top Free
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41
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Top Free
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170
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Top Free
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381
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Top Free
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433
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