Can’t do the only thing it was build to do
The app can’t register my reservation, please, waste of time.
Copa Airlines
#1 Keyword Rankings
Today
Top 10 Rankings
Today
Top 30 Rankings
Today
Top 100 Rankings
Today
Description
Your Copa Airlines App, your travel companion
Welcome to our Mobile App, in it you will find an improved travel experience with quicker access to your flight details.
Here are some of the features you can enjoy:
BOOKING
Search and book your next trip easily with our renewed shopping experience. Once you complete your booking, your trip will be automatically added to the My Trips section.
MY TRIPS
Keep track of your upcoming trips, view all the details and updates of your flights, and access useful functionalities at the right time, such as:
• Seat selection and purchase
• Check-In
• Baggage Allowance
• Upgrade list
• Standby list
You can also complete your traveler information in advance to speed up your Check-In process, pay for the reservations previously booked with PriceLock, and request an upgrade to Business Class.
CHECK-IN
In a few simple steps, you can save time at the airport by doing check-in from the comfort of your home. You can access your boarding pass whenever you need it directly in the app.
CONNECTMILES
Log in to your ConnectMiles account to sync your associated trips to My Trips, review your award miles balance, status qualification for next year and latest activities. Also, get quick access to your ConnectMiles card. If you are not a member yet, you can join right from our mobile application.
FIND MUCH MORE
Other functionalities of our Mobile app are:
• The ability to receive relevant notifications of your trips.
• Being able to track the flight status of any flight.
• Easy access to our Information Center and Reservation Center
• The possibility to explore our Entertainment page to read our digital magazine, Panorama of the Americas, or access the In-Flight Entertainment*.
*Our In-Flight Entertainment system is only available on Copa Showpass enabled aircraft.
Hide..
Show more..
Welcome to our Mobile App, in it you will find an improved travel experience with quicker access to your flight details.
Here are some of the features you can enjoy:
BOOKING
Search and book your next trip easily with our renewed shopping experience. Once you complete your booking, your trip will be automatically added to the My Trips section.
MY TRIPS
Keep track of your upcoming trips, view all the details and updates of your flights, and access useful functionalities at the right time, such as:
• Seat selection and purchase
• Check-In
• Baggage Allowance
• Upgrade list
• Standby list
You can also complete your traveler information in advance to speed up your Check-In process, pay for the reservations previously booked with PriceLock, and request an upgrade to Business Class.
CHECK-IN
In a few simple steps, you can save time at the airport by doing check-in from the comfort of your home. You can access your boarding pass whenever you need it directly in the app.
CONNECTMILES
Log in to your ConnectMiles account to sync your associated trips to My Trips, review your award miles balance, status qualification for next year and latest activities. Also, get quick access to your ConnectMiles card. If you are not a member yet, you can join right from our mobile application.
FIND MUCH MORE
Other functionalities of our Mobile app are:
• The ability to receive relevant notifications of your trips.
• Being able to track the flight status of any flight.
• Easy access to our Information Center and Reservation Center
• The possibility to explore our Entertainment page to read our digital magazine, Panorama of the Americas, or access the In-Flight Entertainment*.
*Our In-Flight Entertainment system is only available on Copa Showpass enabled aircraft.
Screenshots
User Rating
3.14 out of 5
438 ratings in United States
5 star
178
4 star
47
3 star
25
2 star
34
1 star
154
Ratings History
Reviews
Not working
I’ve been trying to add a trip on my app and is not working. It says “No internet connection” when I’m actually connected on both my WiFi and phone data and still not working!
Frustrated with information
1. Major issue is when the app informs you of the wrong terminal. 1 hour before it still indicates I’m in wrong terminal. 2. Luggage information leaves you wondering whether you should go pick your bag up for connecting flight. Which means you have to go through immigration to get your luggage on my case. It should tell you to pick up or not, and not have to determine if it’s a Interline baggage. But major issue it never updates with basic info like Terminal and gate. This is critical in large airport so you don’t find yourself rushing to get to correct departing gate. Work is needed ! I finally gave up and resorted to old school looking at information boards and asking if board or app had wrong information. Turned out app had incorrect information.
Unable to reset password
There was a recent system upgrade. Now it is requiring me to reset my password but I did not get an email. The next day I find an email that was sent at 11pm last night but obviously I was asleep and it’s no longer valid. Help!
Problem with updating password
I received an email to update my password but it is impossible to do so, please correct this problem. I have a trip pending and I need to use the application
Duplicate charges and poor customer service
I was purchasing a trip via this app when it suddenly stopped working. I had to force quit the app and proceded to trying again. The screen at the end of the transaction kept “loading”. Force quit again and at the third time I open the app the two tickets appeared as purchased. I was charged for the same ticket twice ( including same seats ). I called their customer service center and spoke to Marcos who was very kind and told me since I was calling during the 24 hr window period that there shouldn’t be any problem with the refund and he instructed me to cancel the ticket via their website. I now recieved an email that I wouldn’t get my money back only a refund. This is an outrage and plain fraud. This would’ve never happened if the app was working properly.
App is Like the Airline
Just like the airline this app is garbage. Constantly resets information mid way through trying to fill it out. Cheap airline and even cheaper app.
A Nightmare!
This app and the related Copa website are software disasters. I have literally wasted hours trying to book and confirm a flight. Most functions simply don’t work and there is apparently no customer support. They need to junk the app and website and start over.
Group reservations are a nightmare
App kept populating with information for other travelers in my group and there was no way to change it. Additionally, with no chat or help function the errors are unfixable. Even when using the edit function and re-entering my own information, the app kept attaching my information to other people’s name and boarding pass.
Mean Spirit towards foreigners
I wish I could let the whole world know how mean they are to non Spanish or foreign nationals so everybody can stay away from this airline. I wasn’t able to board a flight because I was a day into the 6 month window of my passport expiration which I understood even though wasn’t aware I took that blame. They promised that I can always use my airline credit as any other airline does since I clearly did not miss my flight. After I renewed my passport they constantly kept playing games not allowing me to use my ecredit. Lord knows the back and forth I had with the reps. Finally spoke to a supervisor and he explained that per their policy in order to use my ecredit they have to book it for me at a much higher price different from what I saw online plus a $100 booking fee. I had a $500 credit the flight I was gonna book was $490 online. Since I was using my ecredit they quoted me a different rate which was over $660 plus a booking fee of $100 making $800 with taxes. So I had to pay an extra $300 to my $500 credit. I ended up booking a whole new trip with a different airline.
Store Rankings
Ranking History
Category Rankings
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
10
|
|
Top Free
|
|
30
|
|
Top Free
|
|
30
|
|
Top Free
|
|
33
|
|
Top Free
|
|
34
|
Keywords
Users may also like
| Name | Reviews | Recent release | |
|---|---|---|---|
Jetcost: flights, hotels, cars
Find and book your best trip
|
80
|
1 week ago | |
Iberia
|
301
|
5 days ago | |
TAP Air Portugal
Your journey is always on hand
|
254
|
1 week ago | |
avianca
|
100
|
5 days ago | |
AirEuropa for mobile
|
117
|
1 week ago | |
LifeMiles
|
120
|
2 weeks ago | |
LATAM Airlines
Reserva online voos e hotéis.
|
178
|
5 hours ago | |
Wingo
Fly well at low prices - Wingo
|
18
|
1 month ago | |
Assist Card
|
26
|
2 weeks ago | |
Aerolíneas Argentinas
|
51
|
4 days ago |
Show More
Revenue and Downloads
Gain valuable insights into Copa Airlines performance with our analytics. Sign up now
to
access downloads, revenue, and more.
App Info
- Category
- Travel
- Publisher
- Compania Panamena De Aviacion, S.A.
- Languages
- English, French, Portuguese, Spanish
- Recent version
- 14.0.33 (1 week ago )
- Released on
- Jul 20, 2012 (11 years ago )
- Also available in
- United States, Brazil, Colombia, Ecuador, Chile, Argentina, Mexico, Canada, Peru, Dominican Republic, United Kingdom, Germany, China, Netherlands, Spain, Japan, Italy, Australia, Russia, New Zealand, Thailand, South Africa, India, Ireland, Sweden, Belarus, Philippines, Pakistan, Poland, Portugal, Romania, Belgium, Saudi Arabia, Switzerland, Singapore, Azerbaijan, Turkey, Taiwan, Ukraine, Austria, Vietnam, United Arab Emirates, South Korea, Hong Kong, Hungary, Indonesia, Israel, Finland, Egypt, Algeria, Greece, Kuwait, Kazakhstan, Lebanon, Denmark, Malaysia, Nigeria, Czechia, Norway, France
- Last updated
- 7 minutes ago