first direct

Description

Your everyday just got a whole lot easier. Even better banking has arrived.

At the coffee shop, deciding if it’s a skinny soy latte or a cup of tea. In a taxi stuck in traffic, wondering how much you’ve saved for your trip to Machu Picchu. On a rollercoaster, planning the decorations for your dog’s third birthday party…

Wherever you are, whatever you’re doing, our new and improved mobile app makes banking even simpler.

From checking your balances and viewing transactions to paying family and friends, mobile banking takes all the hassle out of everyday money stuff. You can now do more than ever from the comfort of your own phone - and if that’s not exciting enough, this is just the start of our mini digital revolution, with loads more improvements on the way.

So go on. Get yourself up to date.

Update now >>

• Free to use, but providers may charge for download and usage
• Use in accordance with local laws and check charges if using abroad
• Use in accordance with our App terms and conditions
• Use in accordance with Apple terms and conditions
• This app may be withdrawn at any time, but we’ll always keep you in the loop.

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Screenshots

User Rating

4.84 out of 5

417,020 ratings in United Kingdom

5 star

370,732

4 star

34,554

3 star

6,628

2 star

1,725

1 star

3,381

Ratings History

Reviews

Customer contact

T.Turner of T A and A Turner. Telephone call on 24/10/23 re app update. Held on the line for too long at considerable extra cost. Can’t email and on line chat no use whatsoever. Original difficulty still not resolved despite assurances to the contrary. First Direct customer service deteriorating to unacceptable level.

First direct account

I’ve been with first direct for over 18 years , I can only say it’s says it all. So efficient, friendly and helpful. The 24/7 banking is fantastic secure and well managed by first direct . I’d would highly recommend to family and friends as I have to my brother , his on board the first direct banking train lol. Kr Steve

Mr

There service is very smooth,really enjoy First Direct Internet banking

Incredibly complicated

Such an overly complicated app. You have to go through so many annoying steps to complete even the simplest of tasks. FD will claim these are security measures but other banks manage to achieve the same security and functionality without all of this headache. The design team behind this app should be ashamed.

Excellent App

Can’t really find anything to criticise. Does everything I need, easy to navigate and use. I don’t use the Insights feature or tags as I use Accounts Tracker App, but I can see it would be useful for some.

Mr manoharan

Very good easy to handle

Good service but…

Good service but no rewards for being loyal customer. Only new benefit, o thought about rewarding loyal ones.

Would always, definitely, recommend First Direct.

Easy to use 😺

I find the app convenient and easy to use. I still appreciate being able to talk to a real human being on the phone when I need to and being able to pay in at HSBC branches.

Ray

So easy to use plus if I need it I can call the bank for any assistance

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	United Kingdom Finance	39
Top Free	Ireland Finance	265
Top Free	United Kingdom	458

Keywords

Name	Reviews	Recent release
Cashplus Bank Business & personal banking	160	2 weeks ago
M&S Banking M&S Bank	140	4 days ago
Atom bank	328	1 month ago
Tandem Bank Digital Bank & Money Savings	120	1 month ago
Zopa Bank Manage your Zopa products	140	1 month ago
Sainsbury’s Bank Credit Card	134	2 weeks ago
thinkmoney (old) This is the old app version	40	7 months ago
Virgin Money Mobile Banking Say hello to brighter money	200	1 week ago
Chase UK Say hello to rewarding banking	200	2 days ago
MoneySavingExpert Martin Lewis’ site in an app	144	1 month ago

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