4.32 out of 5
31 ratings in Canada
I have been using the Four Seasons app for a couple of years and lately I have been using it more and more as it is so convenien. I recently stayed at the Four Season Whistler and the chat feature is my favourite as it made it easy to book my trip, plan my trip and anything that I needed at all. The Four Seasons chat helped me so much on all my daily needs, thank you Whistler Four Season team.
This app allowed me to order and request all of the things! From robes to food to classes. Didn’t even have to speak to a single human.
Not user friendly, multi F&B reservations made prior to arrival for business trip not reflected in my reservation on line even when staff suggested to log out and log back in after a 24hr period, although staff very responsive on the “chat” side of the web platform still it able to update or show me what I have booked !!! Hmm... While the site “IS” quite attractive and very “pretty” it has definitely lost the first class intuitive, service touch points and functional aspects which those of Belmont and Oberge are definitely capturing, including the personal service attentiveness to detail over all business platforms which the four seasons company has lauded themselves as being centric to over the past 50 years.
Never received it, so I am not able to log in. Worthless application.
Amazing, love the chat feature, like having your own personal Butler!
I used the app while staying in Vancouver this past week. Nice interface to some aspects of the hotel and area, but when it came time to use it to book services it didn't work very well causing disappointment. Tried booking massages for the family and all it did was send the request to the concierge to figure out. Tried ordering 2 separate meals for room service and it screwed up the order. To the hotels credit they apologized profusely and comp'd one of the meals. Great idea for an app but needs a lot more support in the backend to be useful. Let me know when you want to test it.
As I need to travel often and prefer to stay at a Four Seasons when I do, this app has become indispensable. Beyond the ease of booking stays, I really appreciate the embedded customer service aspect that shows the Four Seasons touch. Easy to arrange spa and other concierge services. Wish every hotel chain had an app this good.
Beautifully designed and super-easy to navigate. Love it!
Can't log in. Can't reset password. Can't waste any more time. It's gone.
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Chart
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Category
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Rank
|
|---|---|---|
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Top Free
|
|
355
|
|
Top Free
|
|
371
|
|
Top Free
|
|
443
|
|
Top Free
|
|
464
|
|
Top Free
|
|
474
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