Description

With Blacklane you can book top-quality chauffeured rides in over 50 countries. We’ve got you covered for airport transfers, City to City journeys, reservations by the hour, and more!
-Choose from at least 3 vehicle classes, with electric vehicles available in many locations
-Every ride is 100% carbon offset, no opt-in or extra charge required
-Change or cancel any ride up until 1 hour before the pick-up time
-Airport pickups get 1 hour of complimentary wait time, and chauffeurs will track your flight and adjust your pickup time in case of delays
-24/7 Customer Care easily reachable via live chat or call
-On-demand pickups are possible in select cities with Chauffeur Hailing
How it works
1. Book a ride tailored to your needs with a few taps
2. Stay in the know with ride status notifications and live chauffeur location tracking
3. Sit back and enjoy the ride!
4. Once the ride is finished, payment will be processed automatically through the app
Award-winning service you can count on:
-Most Outstanding Chauffeur Service - Global, 2023 - The Global 100 Index
-Travel Partner of the Year - Chauffeur Provider, 2023 - Business Travel Awards Europe
-Best Car Service - Business Traveler USA, 2023
Follow us on Instagram: instagram.com/blacklane/
Follow us on Twitter: twitter.com/Blacklane
Follow us on TikTok: tiktok.com/@blacklane
Like us on Facebook: facebook.com/Blacklane
Get some travel inspiration: blog.blacklane.com
Have questions or need support?
Email: [email protected]
FAQs: help.blacklane.com/

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User Rating

4.92 out of 5

1,275 ratings in Canada

5 star

1,208

4 star

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1 star

Ratings History

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Blacklane Reviews

Top class experiene

The vehicle was immaculate, the driver Ionut Herghelegiu was extremely professional, the ride was out of the books and I would recommend Blacklane without hesitation. Christo Piek, Prince Rupert, Canada

London Heathrow to Manchester

We were a group of 5 traveling to Manchester. We chose to hire Blacklane to drive us from London Heathrow to Manchester, instead of taking a connecting flight and risk missing our connection. I’m glad we did that because it turned out that our flight from Vancouver to London got delayed by two hours. Our driver Mr. Mohamed was tracking our flight so it took the stress out of the set time I had pre-booked. When we landed in London, I had open communication with the driver and it was nice knowing that he was waiting for us after a long trip. The vehicle booked was a Mercedes V class that was so comfortable, I had no trouble sleeping. All in all the whole experience was wonderful and Mr. Mohamed is very professional and accommodating. I will definitely book this service again. Thank you!

Blacklane…the app all travelers need to know about

I am delighted by this app and the service it provides. Hourly or point to point service at the touch of a button. Haven’t found a place that it doesn’t work yet. All over NA and Middle East so far

Absolutely misleading

The app misleads you into thinking you have confirmed rides but they just disappear from the app last minute with no notice. You find out the ride was cancelled by the company at the last minute while you were trying to locate driver at airport. Scheduling feature is not a real engine as call center explained someone on the other end is manually trying to locate cars. You can’t locate canceled trips in the respective page if they canceled the trip. The chat feature is not real as it’s an elaborate FAQ search engine. There is no feedback feature for obvious reasons. Avoid the app and the company or you risk being stuck as we were.

Driver waiting when your train arrives

Always a great thing to have when arriving in Paris which often has a taxi shortage, especially when it rains!

Blacklane car service

The best service!!! On our wedding night our driver was so patient and kind to wait so we could say goodbye to all of our guests. Highly recommend to anyone planning a special day or just a ride in Luxery.

Very professional

With airport pickups you need to be assured that your driver will be there before you, with an immaculate vehicle, helpful with luggage and Blacklane meets all of this. You know that you will be met with a professional driver on time, every time anywhere in the World, it’s worth the extra cost to have a reliable, relaxing trip. Highly recommended.

The worst company ever!!!!!

I would leave no stars if I could. They cancelled my ride last minute. After charging my card. They then said as a courtesy they would reverse the charge. I believe this is criminal behavior. DO NOT USE THIS COMPANY!!!

Awesome

Always available and professional !

Excellent service

Ontime courteous service + perfectly adequate car + responsible driving = good value.

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App Info

Last updated

6 hours ago

Chart	Category	Rank
Top Free	Dominican Republic Travel	27
Top Free	United Arab Emirates Travel	42
Top Free	Vietnam Travel	71
Top Free	Azerbaijan Travel	115
Top Free	Chile Travel	115

Blacklane - Chauffeur Service

Top-quality Chauffeured Rides