Great tech support
Good service and if things don’t go smoothly the tech team are very helpful once you get connected to someone
3.98 out of 5
183 ratings in United Kingdom
Good service and if things don’t go smoothly the tech team are very helpful once you get connected to someone
I was finding it hard to put my eSIM on but Kenys got in touch and with in a couple of texts it’s got me up and running he was so helpful and will be telling other people about Holafly
I’ve contacted Customer Service multiple times for a period of 12 hours and they kept taking me to me that’s my area. I have no coverage while I was traveling for more than 1000 km .That area did not have coverage apparently 1000Km
Had an issue with my eSIM and was resolved very quickly. Brayan was knowledgeable and got my problem fixed with no issues. Thank you
Said unlimited but only let’s you use less than 5Gb a day(that’s not even a movie from Netflix)
Excellent assistance
Excelente servicio al cliente, Felipe me ayudó a activar mi eSIM paso a paso!
The first esim i’ve used was not working at all. I’ve been trying to fix the issue with the esim based on the automatic chat reply of the app. i’ve already logged twice before Jhonattan Rodriguez helped me. I can’t use my internet. I’ve followed all the solutions they gave to me. I’ve already activated the esim and turned on the mobile data and roaming. Turned off, flight mode, evrything. But nothing. It still shows that i need to activate my esim on the mobile app but it will show esim cannot be added as code is no longer valid. I’m so stressed as being a tourist in an unfamiliar country without access to internet was awful. On my 3rd try to fix the issue with the chat bot, i was referred to Jhonattan Rodríguez. If the esim of holafly is one star, then i would give Jhonattan Rodriguez a 10star review as he was very quick to fix my problem. I’m really thankful for the help he gave me. He gave me a new esim and the 2nd esim was actually working. Though my 2nd esim is now working, but i had 1 whole day with problematic esim before that. My money was wasted for a day.
Very helpful and informative conversation. Looks like it worked and the eSIM is now working. Excellent customer service!
The use of the e sim is simple and is perfect for obtaining internet access outside your Country. I have used this in Spain, Thailand and in the U.K. very good an relatively inexpensive which can be set up to use before you travel
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
12
|
Top Free
|
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13
|
Top Free
|
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14
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Top Free
|
|
15
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Top Free
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15
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Name | Reviews | Recent release | |
---|---|---|---|
![]() DENT: eSIM Phone Internet
Worldwide Internet
|
42
|
3 weeks ago | |
![]() Ubigi: eSIM & Mobile Internet
Virtual SIM card & data plans
|
20
|
2 weeks ago | |
![]() Airalo: eSIM Travel & Internet
Chat, Text & Connect on Phone
|
330
|
8 hours ago | |
![]() Civitatis: Fill your trip!
Excursions around the world
|
17
|
2 weeks ago | |
![]() Nomad eSIM: Prepaid Data Plan
eSim Card Mobile & Travel WiFi
|
36
|
1 week ago | |
![]() aloSIM International eSIM Data
WiFi Phone Calls w/ e SIM Card
|
0
|
4 days ago | |
![]() GuruWalk
|
4
|
5 months ago | |
![]() FlexiRoam eSIM & Data Plans
Flexible eSIM Roaming
|
47
|
1 month ago | |
![]() Nannybag - Luggage Storage
Luggage storage everywhere
|
0
|
1 month ago | |
![]() Simly - eSIM Internet Plans
Access Mobile Data Anywhere
|
22
|
3 days ago |