RADIO TOP V

This app is literally changing peoples lives all over the world. There is no one day that I didn’t open this app since the day I subscribed. Every single program is uplifting lives and teaching a new way of see things. Thank you Vishen Lakhiani. And the team is very helpful whenever we needed their assistance. I recently had an issue with this app and one of their teammates, Mr Patrick was being very helpful till I sorted the issue with prompt responses

Mindvalley transformed my life to identity my true potential. The app gives a very user friendly platform to connect with teachers and fellow tribe. ❤️❤️❤️

Mindvalley is by far the best life-learning app.

This is one of the best apps I use!

Mindvalley had created one the best learning platforms in the world. In fact this is best and only online platform where you could learn about life in structured manner, like you are going to an university. Thanks Vishen and the team for all your hard work.

I have a tech issue I have been trying to resolve for past two hours. Just an endless loop of time wasting choices - try WhatsApp - try the text bubble - try our customer service link. You might have a good front end product but if your customer service is a fail -‘your total product is a fail -‘you can’t separate the two.

Hi, I’ve had difficult contacting customer support. Email is no longer active and the online chat is not working. Before and after the recent update, the meditations have not been loading. Please assist.

I love the programs but the lack of customer support makes it difficult at times. My search button is gone. I have favorites and quests I want to go right to and can’t. Nobody to contact. There is zero customer support.

I like MV, and am a subscriber. But the frustrations with the iOS app, really take me out of the moment when using the app. There are constant issues that really compromise the flow one would hope to have when working with this kind of material. If it’s not an issue with text entry in the community, (recently improved), or bad actors using SPAM profiles to promote Bitcoin scams, circumventing blocking and reporting features, recreating the same SPAM accounts over and over again, it’s the search features performing poorly and bookmarks failing to open saved meditations… the list seems ongoing. In order to really engage the platform, and feel safe, part of my routine is reporting repeat SPAM profiles daily, and bouncing around from the web UI to the iOS UI in order to get fuller functionality. For instance, if I want to get a full list of tags for a post, the iOS UI shows a partial list and the web the full list. If I want to see the posts of other users, I have to view their profiles on the web UI, the iOS app won’t show their previous posts, which is part of getting to know someone and keep up with them. And another thing with profiles, the latest update broke many user’s profile pictures and doesn’t show their complete bios. Many bookmarked meditations, from programs my subscription gives access, are inaccessible, report back as requiring a subscription I already have. Other bookmarks don’t even respond to tapping, and support recommends I find them by navigating to them in different ways, essentially negating the benefit of the bookmarking feature. Search results loop and keep refreshing. There’s just so many little annoyances that shouldn’t be part of a well thought out, functional app. This kind of “not ready for prime time” implementation doesn’t seem to align with the standards Vishen, the founder, promotes. As he says in one of his programs, “Turn a problem into a project.” I’ve tried to do this, reporting feedback, chatting with support, sending screenshots and videos, recommending to other users to share their feedback, to no avail. MV could be SO much better if I felt I could trust and rely on the platform. There’s so much great content! Such a nice aesthetic. But when the app is constantly failing in usability, it diminishes the whole experience. I think they can do a LOT better. A good place to start is not to offer functionality until it is thoroughly tested. Hope this feedback inspires a better standard when it comes to developing and maintai

So I purchased this app over a month ago. Spent a significant amount for the app. From day one the app did not work and the website did not work. There was a 15 day refund policy. I reached out to customer service numerous times and no one would get back to me. They said it could take up to 3 days. Tried again nothing. So tried to follow the refund policy. They say it's simple go to a we page, click a link, automatic refund. You guessed it the link did not work. It kept you in an endless loop, sending you back to the original page to start the refund process. Tried reinstalling the app multiple times. Nothing worked. Finally one month later, CS finally responded to me. I told them I wanted a refund. They said sorry I was out side the 15 day policy. I explained that the link was an endless loop and they still would not refund me. CS representative said to try the app now it was working. Uninstalled, reinstalled, like he said STILL NOT WORKING. Still refused to refund me, sent links to the website, NOT WORKING. Even if this does begin to work, save your money. CS is terrible. And it's super shady to start contacting your customers after the refund time, so you're not obligated amd can refuse the refund. Just extremely poor service, especially for what MindValley was created for. You would think they would treat people better. Don't purchase, it's not worth it.