This app could be so much more useful to the patient in monitoring and improving their health by providing direct patient access to their heart data. Instead, Medtronic hides the data collected from the patient and we are left getting a monthly summary report with no specific data. I’m left reviewing data from my fitness tracker instead of my implanted cardiac device because of Medtronic’s refusal to provide this information direct to the patient. This is absurd. As such, I have shut off this app and no longer collect data. I’m very disappointed in this device and app limitations, especially knowing we could do so much better to further improve health of the patients just by simply providing access to their data.

Just as a reminder, the company that makes the device that’s keeping you alive is the same one that designed this app. Our only hope is the idiot (sorry) that thought up this disaster was not involved in implant systems design. This is an app that's basically an iPhone (portrait) app. You know, the device with a display that’s bigger than an Apple Watch and not much else. To sign up, you will need to write down, on a piece of paper, or a different device, a password and the serial number of your device. Why, because once you start signing up you cannot leave the app. And since it’s portrait only, you can’t pull up a 2nd screen with that info on it. Today was the second time I tried to get this app functional. Forgot what it took. Another fail as I was waiting in a doctors office and forgot I needed half an office to fill in the required info. I’m quite proud as I have a brand new ICD. The Medtronic’s tech checked it out and gave me a clean bill of health. My doctor's nurse came in, looked at the info dump, went running out of the office and I heard some rather loud words. Upon her return I was told I needed a new device, immediately. It was Friday, I had to wait until Tuesday. Medtronic.

Have had no issues with it. Am well pleased with its operations and the the way its monitors and transmit my heat rate.

App should restart automatically when iPhone is restarted or reset.

I love this app it’s very convenient and more modern. I’m thankful the monitor is not like the old one that was the size of a USB. Some minor things I’d love to see is a live EKG or a heart rate monitor. I don’t know the technical reasons why the app doesn’t already have one, but it would be convenient for people without Apple Watches or other heart rate monitors.

My pacemaker was put in July 8th. I have yet to be able to get the app to work and Medtronic has been no help. No app so no data… error message keeps stating error with Medtronic site. Please don’t close app. Funny only because I can’t even log in. Come on Medtronic get your IT people up to snuff or find some new ones. Written 29 Aug 2022. I will update if it ever works.

This app tells you when it’s connected to Bluetooth and that’s ALL! No information even on heart rate. I am going to ask around to pacemaker users, in case I ever have to have a pacemaker, to see if there’s some other brand of pacemaker that gives information on THEIR heart to the patient. If you want information on your heart, get an Apple Watch and a blood pressure wrist cuff because you get ZERO information from this brand!

Does whomever writes this app test it? I’m going to report Medtronic to the FDA and Medicare. This app is not ready for prime time use. It’s especially not ready to be used as a device for tracking possible malignant arrhythmias. I have a Linq2. 1) most of the time when I hit record, it says it could take 9 minutes to do. Seriously? My device is set for 7 minute recordings. So the symptom is missed. Why can the activator do it in 15 seconds but your app takes 9 minutes? 50% of the time at 9 minutes, it says recording error. So again symptom lost. 2) if there is an update for the app, it won’t let you record your symptom until you update. Symptom lost. Is this a medical device or a toy? 3) if you don’t have a cellular or data connection, the app hangs and does not open. Again symptom lost. The app can’t trigger the linq2 without a data connection, but the activator can. Why? Does your developer realize this is a medical device and not a “toy” app? This is a horribly written and executed app. Certainly not something that Medtronic should be using for a medical device.

Attempted multiple times to set up application on my cell phone. Deleted application from my phone, downloaded again, and attempted to set up. No luck. Same error message : “app setup was not completed. Make sure you are within 3 feet…” Get your act together, Medtronic.

I’m 33 years old with a loop recorder. I know how to user phones, Bluetooth, etc. After multiple attempts the app fails to pair/ connect to my device. As a patient it’s extremely frustrating to have to deal with this and not user friendly at all