Mytrip.com

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Amazing app I love it

Do not buy from this app, their customer service is aweful. They canceled my flight, made me reserve another flight one day earlier to be able to get to my connecting flight and offered to reimburse me for my hotel for a night, its been weeks trying to get my money back and all agents do when I contact them is say I will be contacted by someone soon but they never do. Completely irresponsible and mediocre. NEVER AGAIN!

I’m trying to add a checked baggage to my trip (which with any other service is usually the easiest thing) but they just keep sending me to their “Extra products” page (where they say you can add a luggage) which does NOT have “add luggage”. Then I try to use the app to see if it’s any better than the website since they keep advertising to use it and it won’t even show me my reservation!! Honestly DO NOT use this service

I had a terrible experience with Mytrip. While I was booking, the price increased by £50 within two minutes. The program is very complicated and extremely inconvenient. Using it is very frustrating, with constant requests for information. I spent 20 minutes just on registration. In the end, the price increased, and I couldn't book or purchase tickets. During payment, the connection failed twice. I do not recommend it to anyone

This has got to be one the best apps so easy and so simple Wow

Terrible service. Cancelled a flight has connections changed. Took 2 months and endless phone calls to get a refund. Was given emails addresses to which I never replied too and never a manage to speak to. Just same message of wait but we don’t know when we will refund you. Awful

These people don’t even deserve one star!! I booked my flight for July and they have not sent me e-ticket. I call them and now they asking me to pay extra money which was not mentioned on the email. The guy I spoke to was very rude!!

Uçakta satın aldığım koltuk numaralarını da yazarsanız çok iyi olur

I booked a fly, then the airline cancelled it. I called the airline, they said “no problems in this case we refund in full, but you bought your ticket through MyTrip, so you need to apply for the refund by them”. I phoned MyTrip the same day (now one month ago) and raised the refund request, they said “ok”, I received no email and no refund request reference, then I called again 1 week later asking for developments, they said “there is no developments at the moment, it’s too early”. Now (1month after my first call) I contacted them by chat, the authomatic chat said “there is no refund request open on my account”, I waited hours in chat waiting to chat with an agent m, but no one came. I checked everywhere a way or a form or even through the chat to make a complaint, there is no way.