Nebula.

I cannot use the app without updating to the newest version. I can’t update the newest version of the app because I don’t have the latest iOS. I can’t install the latest iOS because my phone hardware doesn’t support it. The obvious solution is to get a new phone, which I can’t afford and also don’t want to do out of principle (planned obsolescence etc). I’ll keep watching Nebula in the browser for as long as I can but I’m done with the app for now.

Good content pleased with the shows available on the platform

I gave it a try despite the bad reviews and I regret it. Navigation tab bar randomly loses its background and is hard to see its buttons. The explore section causes crashes very often when navigating back and forth between categories. While scrolling in a section, it will automatically reload it randomly sometimes, making you lose track of what you already scrolled through . Also while scrolling sometimes will confuse a swipe gesture with a click, opening videos you did not intend to open. All this experience in 24h, I’m done. The only way to contact them is via email… they don’t even have a proper contact-us form. I’m speechless, incredible bad service. Update: they got back to me quickly and immediately issued a refund. Changing review from 1 star to 2 for the prompt customer service, but devs still have a lot to do

I love watching wendover productions

Nebula is amazing, but the new version of the iPad app is now completely unusable. It’s locked to portrait only, even when viewing videos, with no way to rotate it. I now can’t watch anything using the official iPad stand and have to use the website instead. This was working before and it would be 5 stars easily without this issue.

I love the content, but I wish they added a comments feature. I got this app to support my favourite YouTubers - but one of the best things about watching YouTube is reading the comments and looking at other peoples points of view and opinions. So honestly YouTube is a better overall experience just because of this. Surely it can’t be too hard to add commenting?

I love so much of the content on this service, and I really want to support what they are doing, but was forced to cancel due to constant bugs, crashes, infinite spinning wheels that resetting/reinstalling the app would not resolve. It was just too frustrating when I wanted to watch something. Often I’d give up and just do something else. My service and internet speeds are strong, and all my other streaming services work fine. So I’m forced to conclude its just poor functionality. And even besides the ways it’s broken for me, the recommendations are generally pretty poor and don’t seem to be based on what I watch, the search function isn’t great and there’s no quick way to continue watching where I left off.

A well crafted app for its purpose. Great work.

Downloads last less than 24 hours - this is appalling considering I pay for this service, downloads should be available for at least 30 days without being deleted

Fantastic array of content from a great range of producers. Only tweak I’d ask for is the opportunity to set a quality level, (for example, 360p, 480p, 1080p, 4K) rather than relying on what the app determines is best. Sometimes I want a small file, even if I have a great connection at the time.