Otter Transcribe Voice Notes

However creates this App i love you so much .. you save my life

Expensive

I paid $99 for otter pro and my plan wasn’t upgraded. And trying to contact otter is impossible. A total scam.

This is a great program made my life easy when I have to attend many meetings, recording very clear voice and getting the narrative write up. You will not miss any important discussion at any conference or meeting.

Love it very much

I have been using otter for a couple of years now and I am growing more and more disappointed in the accuracy of what it hears. Lately, if I use my phone to record, the desktop app only shows/makes available a portion of the recording which has been super frustrating. My latest issue was a 12 minute recording done off my phone, but the recording when I went to retrieve it from my desktop was only 3 minutes long. With all the advances in AI you’d think this would be more accurate. Especially since I’m using the paid version. Smh…

I enjoyed using otter ai as I was able to document and review meetings and summarize key points and deliverables. My issue arose when otter automatically charged me for 2 additional user account when it was unclear that innocently inviting co workers to view transcripts would trigger this charge. To be fair otter does tell you they will charge you for added users. However there is a lack of transparency to this fact. It is incredibly easy to invite extra users with a single click while the information that you will be charged was buried deep in the policy descriptions. Furthermore the essentially non-existent otter support team dragged their feet on reimbursing me. It took multiple follow-ups on my end and much frustration at lack of available support until I was reimbursed. I suppose I should be happy they payed me back at all. Overall I would recommend looking for another AI transcription tool as this unpleasant experience left a bad taste in my mouth. Just look at other reviews… the general impression of otter ai is that of a shady organization drooling at the mouth over your personal data and subscription payments.

Was a life-changer when it started, but recently the velocity of new features and improvements in quality have been stagnant. Search functions, quality of recognition is not lagging behind others, unfortunately. At the same time, price has been inflating… I hope this does not end up as Evernote.

This app was awesome before the ai took over and began to summarize the playback of the recording. As a college student who values the ability to re-listen and needs the option to replay a lecture and compare the audio and transcription with my own notes ,this is not good. Paying for a transcription and audio playback should do what it is intended to do. Please return the ability to hear the recording play back as it is transcribed. The ai should not be deciding which parts are to be cut out now the audio play back . The person who is a student does not want a summary of the lecture when re listening to it. The ai does not have a brain to be able to know what is crucial and what is not in a lecture. Therefore the audio playback should match the transcription ;and not make a decision to reweave the lecture as it it has done! Adding ai summarization should not summarize or reorganize the audio playback of lectures or important conversations. This is an over reach of the ai properties. It in this users opinion lowers the value of this app.

As a paying customer , I am highly disappointed with Otter. I recorded an important meeting but when i saved it, there was a problem and the recording vanished!! I am highly disappointed