Otter Transcribe Voice Notes

Otter AI has extremely low accuracy, making the transcriptions and notes nonsensical. Even with the paid version, I was very unhappy and felt it was a complete waste of money. The text was unusable, and it struggles to understand different accents. Additionally, there is no customer service to address these issues or to get you money back.

Been using Otter for work since 2018. Best transcription app in English.

Hopefully it will come in the future

It doesn't transcribe perfectly but its a good start. Everything works well and its very smartly built.

The app works well and is useful

The transcription are the best I have tried , Thanks Caj Ilotuuli

Otter used to be an easy to use AI to rewrite your input. Now it’s become something I can’t even use to do that basic function! I would cancel my membership if I had already paid for lifetime membership.

It’s an ok tool that will give bullet points and transcribe your conversations (somewhat) however it has a hard time distinguishing who is talking and the platform is very glitchy. Often times you will get clear audio of the conversation you don’t really need but will skip the parts of the conversation that are important and needing to hear. Very very unreliable and consistent. The platform itself needs a lot of work. For example I hit record for a meeting and it made the response as if it was recording for me to come back and see it recorded nothing. Missed the most important parts of the meeting and didn’t get the job done. If you are needing something entry level work or for fun and games then this is fine but if in important meetings and needing something dependable I would use something else. In the process of looking for something better cuz this app ain’t it.

I’ve had a Pro subscription for over two years at $99.99 and was happy to pay that price based on the value that I was receiving from the App. I was alerted that the subscription pricing would be increasing with my renewal in July from $99.99 to $129.99 a 30% increase. I thought it was an extremely high increase but renewed it because it has been extremely helpful and valuable to me as a user. Little did I know they would be taking away some of the benefits that I previously had as a Pro user. Today I received a notification from the app that I used up all of my transcription minutes of 1200 minutes for the month. Previously I was receiving 6,000 transcription minutes. In fairness, Otter had sent out an email alerting me of the pricing increase before the renewal of my subscription and laid out what benefits I would receive. My assumption on my part was that because I was paying the hefty 30% increase that my benefits would not only be the same as the previous two years but would be even better. I guess that’s on me but had I known that I wouldn’t have renewed as 1,200 minutes is not nearly enough for anyone that has multiple meetings 5 days a week. It would’ve been nice if Otter had explained what the changes were with a comparison of the old Pro subscription versus the new Pro subscription but obviously had they done that most of their loyal subscribers wouldn’t have renewed. Feeling duped and disappointed. Because if this change I definitely have lost trust in Otter and won’t be renewing my subscription next year.

Missing the option to upload and transcribe existing audio files.