Pulsebit: Heart Health Analyze

cancelled my subscription and giving more than enough time for notice and still get charged. It’s been almost two months and I have not heard from them for refund arrangement. Seems like a fraud scheme.

I try to use the service via pulsebit website, I have clicked the 7 day trial, not even I try to use the trial, app already charged me $39.9! I even not activate my account or login into this app, it charged the second $39.9 after 7 days!! And I cannot find any purchase history or subscription in my account! There is no free trial, once you click to download, it starts to charge. I already made a complaint!

I choose 3days plan total USD 1, however, I also find the transaction USD 29.9 in my credit account even I didn’t buy another plan, I sent email to the company but they didn’t follow up! It’s crazy as I need to pay this extra money ! How should I do??

I should have read the previous reviews (4th feb) because the exact same thing happened to me too. Downloaded the app, signed up for 3 day trial and immediately went back into the App Store to cancel the free trial. Now they’ve deducted 39 dollars (!!) from my credit card despite my numerous attempts of telling them what happened. The customer support is not helpful at all. I demand a refund!

It charged direct to credit card not via Apple. You can’t refund through Apple/iTunes. I have never used the App and seriously doubt if it can measure heart rate with your finger on the camera. Be careful!!!! Subscription USD 19.9 for two weeks. Crazy.

Download the APP, started the free trial and found out this is not what I was looking for so I cancelled the subsciption after using it for about 1 hour. After a while, credit card got deducted money from this APP. Confused, sent an email to ask about it, no reply. Today got deducted money 2nd time.... The funniest part is since they charged me anyway, I thought about really using the APP... and guess what? no purchase history! think twice before you get the APP

Unable to show all my journals and moods in the app. It’s very hard for refer back to my emotion changes. Please improve asap.

There is not button to cancel the subscription in the app. After emailing customer support, I received useless reply without any answers.

I loved having this app, I only got installed it because I knew I was stressed and wanted to know how much. I definitely was stressed with some anxiety and depression. I wasn’t sure if the app would really show what was going on with me but it did. I learned how to deal with some of my problems with the coping devices that was on the app. I’m grateful to learn some of the techniques because it did help me feel better. I also learned how to better manage my lifestyle to help with my stress and anxiety. The other thing I loved was getting my measurements on my heart with bpm and hrv, I was so impressed with all the things this app can do, besides my body readings, the way it taught me how to cope with every day life. It also teaches you what kind of person you are which proven to be pretty accurate. The only reason I do not have the app still is because my fiancé was diagnosed with stage four cancer and I just cannot afford any extra expenses right now, but maybe when things are back to normal in my life I can get the app again. I was sad to have to make the decision to let the app go. I want to thank the developers for helping me out for the short time I had with the program because it truly helped. I highly recommend this to anyone else who thinks that they can use some help, even if it’s just a little bit, also for anyone who’s looking to get a idea of your every day vitals. Hope to have this app again.

Bb