Name: Salesforce Authenticator
Rating: 4.6 (272 reviews)
Author: salesforce.com

Description

Salesforce Authenticator adds an extra layer of security to your online accounts as a strong, out-of-band authentication provider. The app sends you a push notification, and you tap 'Approve' for logins and critical actions when it's you, or 'Deny' if it's not. For even more convenience, Salesforce Authenticator can use location services to automatically verify from locations you trust, like your office or home. Better yet, Einstein can save trusted requests for you! Then you need only respond to notifications when something out-of-the-ordinary happens.
You can also get a verification code when you need one. The codes also work as a backup authentication method if you're on a plane, or have poor connectivity. This means Salesforce Authenticator also works with third-party services that use OATH TOTP tokens.
http://twofactorauth.org.
Continued use of GPS running in the background can dramatically decrease battery life. Rest assured, we go to great lengths to ensure minimal GPS use so that Salesforce Authenticator does not significantly impact your battery life.

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Salesforce Authenticator FAQ

Is Salesforce Authenticator free?

Yes, Salesforce Authenticator is completely free and it doesn't have any in-app purchases or subscriptions.
Is Salesforce Authenticator legit?

🤔 The Salesforce Authenticator app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

Thanks for the vote
How much does Salesforce Authenticator cost?

Salesforce Authenticator is free.
What is Salesforce Authenticator revenue?

To get estimated revenue of Salesforce Authenticator app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.6 out of 5

272 ratings in Australia

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227

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Ratings History

Salesforce Authenticator Reviews

Good

Don’t get a new phone!

I recently purchased a new phone and it’s been a nightmare with this app and now the website. It doesn’t recognize me-okay fine-I can reset my information-except it won’t allow me to do that either. I had an important email to send out about a sale we were having and no one knew about it because I couldn’t send. I am beyond frustrated.

Why can’t I use my watch for approvals?

It’s almost 2025. I still can’t use my watch to approve my authentication. Remember my location still doesn’t work. I wish I could be one of the people for whom this is a 5-star app.

This cannot be a real app

A drunk monkey could design something better than this. Nothing works.

STOP Asking for Permissions

I denied access for Location/Background. If I change my mind I can find those options in the settings to toggle them. The constant prompts for permissions that have been denied are ridiculous.

So Secure UwU

It’d be nice if it actually automated when I give it the okay….safety first I guess

Great Authenticator

I love that it pops up on my iPhone and Watch and I can approve wigs click without manually entering in the number.

App works fine

Need to move the options to a side bar so you can easily change the location services log in.

Annoying nagware

Constantly asking if it can pwetty pwease send you notifications and won’t trigger authentication requests unless you start the process to confirm manually, at which point it will prompt you to authenticate. Additionally, Salesforce doesn’t accept alternative Authenticators, which I’m sure makes them very happy and gives them plenty of opportunities to say “synergy”

The Worst

Good luck getting this to work if you get a new mobile device. Nothing it says should happen is correct and in typical fashion, instructions are either vague or inaccurate. Someone there needs to get a clue! Horrible app.

Store Rankings

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