St.George Mobile Banking - Reviews, Revenue and Downloads - Apple App Store

Description

St.George: Simple and secure banking at your fingertips.

Open an everyday banking or savings account in 3 minutes.

Make payments
• Make fast and secure payments & transfers or schedule them for the future
• Apple Pay - Pay with your mobile
• Cardless Cash - withdraw up to $1,000 without your debit card from any St.George, Bank of Melbourne, BankSA or Westpac ATM

Track your spending
• ‘Categories’* - Track your spending habits
• Set up notifications so you’re notified when your money comes and goes
• Expense Splitter - Paid for a shared expense? Keep track of who’s paid you back
• 24/7 Fraud monitoring detects any unusual purchase activity on your card

Everyday banking tools
• Quick Balance - see your account balance at a glance and transfer money between accounts
• Activate, lock** or cancel your card
• Contact Us from the App to skip security questions~
• ATM & Branch finder – locate your nearest St.George, Bank of Melbourne, BankSA or Westpac ATM or branch

Need Help?
If you are having issues with our app, delete and re-install it. If issues persist please call us on 13 33 30 (8am – 8pm Mon – Sat).

*This tool provides general information and is intended to be a guide only. Available on savings, transactions and credit card accounts.

**Locking your card will temporarily stop new transactions on your card for up to 15 days or until reactivated. The card will automatically reactivate after 15 days if you don’t unlock the card or report the card lost or stolen.

~Standard SMS, call or data charges apply.

Read the Terms & Conditions at stgeorge.com.au before making a decision and consider whether the product or service is right for you. Fees and charges may apply.

iPhone, iPad, iPod touch and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a Service mark of Apple Inc.

St.George Bank – A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL Australian credit licence 233714.

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Screenshots

User Rating

3.01 out of 5

2,137 ratings in Australia

5 star

758

4 star

262

3 star

151

2 star

186

1 star

780

Ratings History

Reviews

Not a fan

Should probably take some notes from Commbank app. Would be great if my offset account would should remaining instead of full balance

Update

The app is not bad but please update the app and change the way it looks

Mistaken balance

Been with St G for 14 years now however also have other bank accounts with online banks. Their apps are so much better. What frustrates me the most with this one, and for which I have been caught out numerous times with, is it highlights the balance INCLUDING all those purchases you have made days and days ago giving you a sense you have more in your bank account than you do. I appreciate they are pending but come on! They’ve been transacted already, you will get your merchant fee, but you still tell me money is available? It makes me mad so much so I’m closing my account. My other banks show the actual balance. I’ve worked in banks and know the uncleared balance isn’t the correct balance to refer too however St G has it as their primary ‘bold’ balance giving you a sense of false balances. It is only St G and I don’t need the hassle.

Best banking app for ease of use and security

Very happy with St George of the 3 banks I find this the best for ease of use, speed and security

Olwyn jones

Since I changed phones the app access has been terrible can’t set up quick access and makes me log in 3times before it authenticates

Add

Poor app. Unable to log in all of a sudden

Terrible

The only way to login if you forget your customer access number is using your st.George card. I don’t have a st.George card. I tried to call the support desk but you need to be logged in through the app in order to get thru to someone. In other words, I need to go into a branch to get the account unlocked. Why is there no 2 factor authentication such as an email or phone number that you can reset the password on like any other bank, instead of using your St.George card. Really bad and outdated verification system.

Verify Identity

Keeps wanting to verify identity. Keeps forgetting my quick login. AGAIN 1/7/24

Ombudsman

I haven’t been able to get withdrawal notifications since the app upgraded ,which is really important todays climate. I just got off the phone with a representative telling me that the app is broken and the only way to get it fixed is to complain , complain to the ombudsman I said , yes he said. Really is that the best you can do St George.

Poor app!!!!

We CONSTANTLY get locked out of our account on this app - it is extremely frustrating. It’s to the point that I am going to refinance to another bank that has a MUCH easier online banking system that doesn’t lock us out every single time it needs to update!!! I’ve gone in to the centre multiple times and I’m always met with below average customer service - I’ve only had 1 positive customer service experience in the 4 years I’ve been there. Fix the app and the attitude.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Australia Finance	29
Top Free	Australia	350

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