Turkish Airlines: Book Flights

Outstandingly smooth app

Scammy airline. Please avoid booking the stopover program as they do not honour bookings and will try to weasel out of offering a room. Pathetic customer support to boot. Avoid your hassle book with a more professional airline .

I booked my flight from Baku to Brazil I had all the necessary paperwork with me but they denied boarding and they wrote that on my ticket copy too when I tried to cancel my tickets with the airline they said you are not eligible for refund bcz I was no show. So they are just making fool nothing else 3rd class airline . Tickets price was around 4.3k USD I have everything ticket number and booking details

There is a bug in the last 2-3 iphone app updates which does now allow viewing miles statement. If miles statement is clicked, the app only shows last few miles redemptions done. Miles statements can't be viewed at all from the iphone app.

Very poor service. First they changed my ticket for 130 usd, I was confirmed same. When I went to pay they took 480 usd saying the agent on call made a mistake . Blackmailers , rude staff in Taksim office , Istanbul. They said complain . Went for checkin , they said standby boarding pass, go to gate . Waited 2 hours , went to gate for Checkin, the guy said we will give you new free ticket plus business upgrade tomorrow , if you accept boarding denied . I said No. Then hesaid wait , and started talking to someone else, without completing with me and went saying let boarding be over, how dare he, we are B grade passengers . After 15 mins gave him piece of my mind, gave me seat , which was already allocated to someone else, finally the crew on board, with a racist steward, ( who later refused to serve my compassengers , from madagascar , discriminating them) gave me a middle seat , which I have never accepted ever, The office in Taksim had said complain online and you will Be refunded as it shows that the girl Made a mistake . Nothing . Made several complaints , no reply , Most useless airlines. Beware guys

Tu Today I had a flight from IST->KAY. At the time of arrival Me and my family in 12 other were dined boarding due to over booking of flight, with no prior communication for the same. The we were given irrelevant options to travel. In addition we were promised 100euro, which were again denied/ given a reason no cash available. We were promised connecting bus to our destination which again a arrival, said the crew had no idea, and once again given irrelevant option. Due to which all my prior arrangement/ hotel/ cabs were non refundable. Highly irresponsible, frustrating, rude and not adjusting crew. In addition all us passengers who were denied boarding were not turkey citizens highly doubt it was a coincidence!

Business class upgrade options hsoule be available on websitee and on application

There are bugs in app. I am ubable to check in even after trying many times.

The app even after an update keeps crashing quite frequently. Needs to be rectified at once!

Airline website does not ask OTP for domestic transaction (travel within Turkey) if ticket booking attempted by international passenger (from outside of Turkey) which results in transaction error.