Welcome Pickups

We used Welcome Pick ups many times when traveling in Portugal. Our recent trip to Porto, the driver was waiting for us in the terminal and very happy to recommend sights to see, he even waited to make sure we could access our Airbnb apartment . On our return journey we had a 4am pick up and they are so reliable. Texted the driver detail, registration plate and driver photo the day before and arrived on time. Great peace of mind.

Hi great app and service but since the new update I can’t launch the app. I’ve uninstalled and reinstalled it but once I enter the login code I’m brought back to my Home Screen. When I try and go into the app it won’t launch. I’m using an iPhone 13 on iOS 15.7.1

I used this service three times in September and they were very reliable and less expensive than others. The driver details were notified to us more than one day in advance so we could text/WhatsApp them directly.

Unprofessional, rude and charged us for additional luggage even though it was the same at pick up. We travel and use services like this all the time and have never been treated with such disrespect. AVOID!!! This experience will be shared with all other travelers through the Hilton Community and Expedia. Crooks.

Driver was awesome, spoke good English and arrived on time. He asked us what music we liked and put it on radio!

I was nervous about getting around and this company was waiting for us with a sign, had no problem locating our driver. The driver was very friendly and shared local tips and recommendations. We used the service on our return and same experience. Highly recommend them!

Jakub was extremely helpful and provided lots of great information on lesser-known things to do in Prague. Highly recommend!

Hemos utilizado este servicio dos veces (traslados del Prat al hotel y de Sants al hotel) y ha sido genial. De hecho, vamos a hacer dos reservas más. Son puntuales, confiables, atentos, muy profesionales.

Professional service, on-time and clean vehicle.

Booked a ride from Athens airport a couple of weeks ago. The app says that the driver will monitor your flight. I don’t know how this is possible because the app didn’t prompt me to add in my flight info. Driver arrived on time but our flight was delayed 1 hour. Driver charged us a fee for every 15 min he waited. He was a nice person, very pleasant-offered up all kinds of suggestions on what we should see, but why should I pay for him to wait? Our return ride to the airport was fine. Driver arrived at our apartment right on time (3am). Was pleasant. No surprise fees. There’s no way to tip drivers in the app. So you need to have cash. Overall: some good, some bad. Decent alternative if ride sharing apps aren’t used in the country you’re traveling in.