Welcome Pickups

Our driver is very helpful and easy to communicate with. Will consider to try in other cities when we travel again.

Sadly this app isn’t reliable. They just canceled my Berlin transfer as I was heading to the Heathrow airport to catch my flight to Berlin due to ‘driver availability’. They are sending a refund but I booked the transfer weeks ago. So now I have to find an alternative. Not sure if I want to use something that leaves you high and dry like this.

Unprofessional, rude and charged us for additional luggage even though it was the same at pick up. We travel and use services like this all the time and have never been treated with such disrespect. AVOID!!! This experience will be shared with all other travelers through the Hilton Community and Expedia. Crooks.

Driver was awesome, spoke good English and arrived on time. He asked us what music we liked and put it on radio!

I was nervous about getting around and this company was waiting for us with a sign, had no problem locating our driver. The driver was very friendly and shared local tips and recommendations. We used the service on our return and same experience. Highly recommend them!

Jakub was extremely helpful and provided lots of great information on lesser-known things to do in Prague. Highly recommend!

Hemos utilizado este servicio dos veces (traslados del Prat al hotel y de Sants al hotel) y ha sido genial. De hecho, vamos a hacer dos reservas más. Son puntuales, confiables, atentos, muy profesionales.

Professional service, on-time and clean vehicle.

Booked a ride from Athens airport a couple of weeks ago. The app says that the driver will monitor your flight. I don’t know how this is possible because the app didn’t prompt me to add in my flight info. Driver arrived on time but our flight was delayed 1 hour. Driver charged us a fee for every 15 min he waited. He was a nice person, very pleasant-offered up all kinds of suggestions on what we should see, but why should I pay for him to wait? Our return ride to the airport was fine. Driver arrived at our apartment right on time (3am). Was pleasant. No surprise fees. There’s no way to tip drivers in the app. So you need to have cash. Overall: some good, some bad. Decent alternative if ride sharing apps aren’t used in the country you’re traveling in.

On time and great driving! Thanks for the ride.