Freshdesk

No funciona la busqueda de tickets por numero

Podrían dar la facilidad de bajar una versión anterior

The provides a general useful environment for answering and responding the support requests. Nevertheless, when sharing private notes there is a huge problem to select an agent in the me agents dialog box. When I start to write the agents name to send the note, the agent name appears but cannot be selected. I have to manually write all the agent e-mail. This is the only very unpleasant issue. Thanks.

Muy intuitiva y fácil de usar. La aplicación no me ha presentado inconveniente alguno y funciona perfecto.

Sería ideal poder ver reportes

Falta que puedas seleccionar una identidad, o yo no supe cómo hacerlo, help me plis

Pretty convenient app for receiving and creating tickets. I am hoping to see a dark mode in the future and have the ability to save filters even after closing out of the app

The latest update causes the iPad app to crash on open. Still works on iPhone but dead on iPad.

Why can't I put a ticket number in the search box and have it pop up immediately? Literally can't get ANYTHING done in this app while I'm on the road and am stuck constantly fumbling with the web interface.

The app is clunky and the the UI is bad. I am not able to access analysis for my team I am forced to use a laptop.