Not reliable, shame on Viator
In Italy I tried to do three bookings for an expensive price and all of them were cancelled shortly before. Viator must be responsible for the operators they use.
Ja, Viator Touren & Aktivitäten ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.
⚠️ Warnung: Mehrere Nutzer der Viator Touren & Aktivitäten-App haben Betrug oder Täuschung erwähnt. Untersuchen Sie die App gründlich, bevor Sie sie verwenden.
Viator Touren & Aktivitäten ist kostenlos.
Um geschätzte Einnahmen der Viator Touren & Aktivitäten-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.
4.8 von 5
854 Bewertungen in Schweiz
In Italy I tried to do three bookings for an expensive price and all of them were cancelled shortly before. Viator must be responsible for the operators they use.
Cancelled a planned tour with accommodation on the day before no explanations. Support is via ai they don’t give you solutions and keep you waiting if you don’t reply immediately they cancel the support ticket.
I don’t know why but this app chose one fixed destination for me that always appears when I open it. There is absolutely no possibility to change it or remove it, it always shows up as a search result on the landing page. I tried everything, including removing and reinstalling the app but this destination won’t disappear. It’s terribly annoying!!!!!
Please be careful with using viator. They have operators where the location is not very clearly indicated prior to your booking. When you realize after booking the exact location and realize that you can not make it in time and try to reschedule, they refuse, but take your money!
The app cannot allow me to log into my account. When I try to set the password for my account from my phone with chrome, safari, or Firefox, it doesn’t allow me to set a password. When I log in via the email, by going to the link, it doesn’t update the login details for the app. This is a terrible experience for planning anything
booked a tour but never got picked up
Search the web, there are lots of complaints: they sell you options that they can’t deliver, they sell you tickets for the wrong date, then pretend you made the mistake, and tell you it’s too late for a refund. Avoid at all costs.
Bouht a tour, downloaded the app, logged in - no details avalable
Good variety of options to have great time. So far all activities i chosen were excellent. No problems with operators. All great. Also no problem when i had to cancel. I like the option of reserving without paying. Gives good feeling in case something happens and you have to cancel (specially travelling with children).
I am very impressed by this app which is easy to use!!
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