Citi Mobile app provides the joy of banking at your fingertips. It is a one-stop solution to manage your accounts, investments and credit cards on your iPhone.
Just install the app and sign-in much faster and simpler with your Touch ID / Face ID or Internet Password (IPIN). The app is now securely linked to your User ID.
Smart Banking Features:
• View your account balances, recent transactions and available credit limits
• Instantly transfer money, pay bills, recharge your wallet or mobile
• Invest in deposits or in a host of mutual fund options
• Create your own ‘@Citi’ Virtual Payment Address & transfer funds instantly via UPI without account number or IFSC
• Add new payees in a simple & secure manner to immediately transfer funds via IMPS or NEFT
• Convert big purchases on your credit card into EMIs
• View exciting offers on your card
• Manage your debit & credit card - block/unblock for domestic or international usage, Set daily transaction limits for Point of Sale & e-Commerce transactions
• For Mortgage customers, you can view account statement and repayment schedule, download interest and principal certificates, pre-pay loan and apply for a new loan
• Inform Citi of your international travel plan to ensure seamless transactions on your credit card
• Connect with your Relationship Manager & Service Relationship Manager instantly through in-app chat, audio & video calls (available to select Citigold & Citi Priority customers)
• Redeem your credit card reward points for cashback or transfer to airmiles of an airline of your choice
• Register for Snapshot and view your account balances and credit card details without having to login every time
• Report your lost or stolen cards and get them reissued
• Upload documents for KYC refresh, PAN updation or other services
• Locate the nearest Citibank ATM, branches and retailers offering Citibank Privileges
Bank on the go with Citi Mobile app. Get started now.
The use of this Citibank IN Mobile app is for the customers of Citibank India only. Content provided via this Citibank IN Mobile app is not specifically created for any territory other than where Citibank India operates/is licensed to operate.
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Citibank IN FAQ
Is Citibank IN free?
Yes, Citibank IN is completely free and it doesn't have any in-app purchases or subscriptions.
Is Citibank IN legit?
⚠️ The Citibank IN app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Instructions were good but very difficult to follow I wrote my full address and it was rejected Instructions for writing phone numbers do not work either Uploading documents also had too many restrictions Finally I was able to upload my drivers license fully but now I am told that house number and street name is missing Very frustrating!!
Multiple accounts are not allowed
I have two accounts with citi NRI and NRO. Two different logins but only one is allowed to be registered with my mobile. This is really hampering my ability to manage accounts
Ease of use and funtionslity
One of the few banking apps in India thst is very easy to use and navigate through. Love it!!
Buggily implemented security policies make impossible
Citi NRO account holder here. Impossible to figure out easily where to go to unlock account for online user. Even after that total shambolic UX getting text messages before prompts time out!
Problem of receiving otp
I am currently in USA just cannot use any card because otp is never received in time. No other bank has this problem. First time i have faced this problem in twenty years. Axis bank chosen by citi bank is definitely not the best choice
App needs work on iPhone
When I open app it asks to check terms and conditions when you go to that page there is no way to come out
Also when you try to logon it keeps on saying download app
Admin needs to review and fix it
No Trust in app/system
FRAGILE. They really have the nerve to say that I should investment in FDs etc. Too many things go wrong transacting with the app or the website. Sometimes my IPIN doesn’t match sometimes some other thing does not match and I try one or two more times and the app will lock your account. If it is not the app, the website will lock your account. The only way to get unlocked is to actually visit a physical location. I am an NRI - how!!
CAREFUL YOU HAVE BEEN WARNED.
Good app
I like how the app works and lets me do a lot of Tx online
Much improved App
I have been using Citibank for my needs for years now. The latest app is so far the best. On the whole, Citibank and the app takes care of my needs anytime of the day
Unable to contact Helpdesk
Unable to contact Helpdesk . Unable to find the option to change the credit card pin
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