Buena agencia de envíos
Envíos con seguridad y calidad
4.55 out of 5
11,987 ratings in United States
Envíos con seguridad y calidad
Bad service
No tracking or even estimate of when the package will arrive. An estimate should be a minimum.
How can you be a global business, and deliver packages on weekends, but refuse to support your customers when weekend delivery goes wrong?? Ridiculous.
The worst experience so far: added the delivery note that the leasing office is closed at 6pm, and as a gated community it has no other way to deliver the package; the delivery is scheduled to the end of the day. And yes, it was on its way after 6pm and yes, it didn’t made it. Texted the CS, they assured me they will deliver next day BEFORE 6pm. I also added a detailed time and note with the app. And yes, no one read it so another notification that the premises were closed at 7:30pm the next day. I wonder why… After their fail to deliver, I cannot change the delivery details myself in the app. I called Custome Service and they told me the details I put is the REQUEST and it is not guaranteed that it will be delivered as I specified. So, basically useless to say what you want, if they fail to deliver, it is your fault. The best part is the app is late to show the updates about the delivery, while the website shows the updated status instantly. Long story short, after 3 failed deliveries I requested to drop it at a pick up location. The ridiculous thing is the location is near me, closes at 5:30pm and today the delivery was failed because oh wow the premises were closed. I wonder why… Basically a week of delay, as they don’t deliver on weekends and I have literally no idea how am I supposed to get my package… so yeah, app is useless at tracking updates, apparently so do the customer service. Try different company.
The service is pretty good but when it comes to countries like Rwanda the shipping services are so slow
Worst delivery service there is! Have yet to get one package here on time! When I pay extra to get it earlier and it’s been 8 days now, was supposed to be here in 3-5 days…DHL is a waste of money! Period!
La empresa no cumple no me kieren entregar mis paquetes según ke vino a dejar pero lo cheque las cámaras i resulta que nadie vino
Thanks to everyone in DHL for your excellent service 🙏🏻💐
I have no idea what was done to this app. Constant phantom notification bubble. Open app to errors. Always getting logged out of the app. More errors. Tap on notifications only for it to open the app with errors and being logged out of my account. Constantly having to agree to terms of service when logging back in.
Chart
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Category
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Rank
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Top Free
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6
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Top Free
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8
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Top Free
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8
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Top Free
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12
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Top Free
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15
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