Delivery service don’t get updated and notification not received
App is lousy. No notification and the updated delivery date gets wrongs instruction don’t get read by delivery people. Live chat is cumberslme
DHL Express Mobile App
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Top 10 Rankings
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Top 30 Rankings
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Description
The new DHL Express Mobile app lets you track your shipments and manage your deliveries all in one place. You can locate the nearest DHL Service Point for parcel drop off or collection, and quickly check shipping rates too – right on your smartphone. Advanced GPS location services and camera barcode scanning are also available. Download DHL Express Mobile today.
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User Rating
4.67 out of 5
1,307 ratings in Singapore
5 star
1,110
4 star
93
3 star
36
2 star
9
1 star
59
Ratings History
Reviews
Very convenient
Great way to track packages
Poor delivery
Parcel delay due to no response at consignee address, delivery man not even give a message / call while deliver cargo, expecting me to wait from 9am- 9pm?
Latest version full of bugs
Layout and all now looking weird, like a webpage with codes
Slow delivery
Parcel arrived in Singapore with custom cleared but delivery is pushed back to 2 days later. Very puzzled instead of completing the delivery, the parcel ended up in a delivery facility.
Farfetch delivery
Fast delivery like lightning speed . Appreciate instant update from their app and customise time slot for delivery .
Unable to enter address
The app feels very sticky, scrolling is not smooth. The auto completion for the address would allow me to enter the specific address I wanted. It’s just so much easier to go to a local DHL service point compared to this. And even providing a map to find the local service point is a complete fail with this application.
Super fast delivery!
Super duper fast delivery!!!!! 💕💕💕
App freezes if opened through notification.
The app will just open and show 'notifycenter_title' and frozen if I tap on the ios notification from dhl app. Had to close and open app again. Very irritating if I received many dhl notification.
Many things are bad
I had an express delivery that I was really excited to receive but it just failed because I went for lunch and they decided to deliver at lunchtime. Didn’t even attempt to call me. What did they think it was express delivery for? Most of my other deliveries (not DHL) were able to deliver without having me around. This information about having to have me around needs to be in the app. Or at least call like a decent delivery service would do before deciding to give up on the delivery immediately otherwise what’s the point of me giving my phone number? Now I have to pick it up by going into DHL storage at a far location. Occasionally the app also can’t be used because it gets into Touch ID loop where the dialogue just keeps popping up even though Touch ID is successful. Live chat also can’t be clicked on my iPhone SE 2nd gen.
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Ranking History
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Top Free
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12
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App Info
- Category
- Business
- Publisher
- DHL Express (Singapore) Pte. Ltd.
- Languages
- English
- Recent version
- 5.4.0 (1 week ago )
- Released on
- Apr 22, 2020 (4 years ago )
- Also available in
- Mexico, Saudi Arabia, United States, Canada, United Kingdom, Australia, Italy, France, Germany, United Arab Emirates, Sweden, Switzerland, Norway, Hong Kong, Kuwait, Thailand, Brazil, Dominican Republic, Japan, Netherlands, India, Belgium, Egypt, Taiwan, Spain, Colombia, Denmark, Chile, New Zealand, Singapore, Malaysia, Israel, Nigeria, Turkey, South Africa, South Korea, Portugal, Philippines, Ukraine, Ecuador, Peru, Vietnam, Finland, Indonesia, Romania, China, Pakistan, Poland, Greece, Ireland, Argentina, Algeria, Austria, Kazakhstan, Czechia, Hungary, Russia, Lebanon
- Last updated
- 21 hours ago