The new DHL Express Mobile app lets you track your shipments and manage your deliveries all in one place. You can locate the nearest DHL Service Point for parcel drop off or collection, and quickly check shipping rates too – right on your smartphone. Advanced GPS location services and camera barcode scanning are also available. Download DHL Express Mobile today.
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User Rating
4.61 out of 5
1,307 ratings
in New Zealand
5 star
1,071
4 star
116
3 star
31
2 star
21
1 star
68
Ratings History
Reviews
Rubbish
Either computers are down, or telephone is down, Customer service? Doesn’t exist with these muppets!
Nothing but issues,
You try and change delivery to pick up, such a long drawn out debacle that I downloaded the App thinking it would assist but…. No total waste of time.
drivers are stupid
skipped my house
Highly recommend
I was very pleased with how fast my parcel get delivered from Japan to NZ (in 3 business days). The shop sent my order on Thursday and received my it on Monday 😊. Also, this courier charge less than the other. Great job team 👏
Don’t expect delivery if you are a normal person
If you work or go to school, don’t expect to get
Your parcel. Customer service is bad and there is no way to get parcel delivery redirected or even to collect at the post office. Useless. This was a delivery from Apple which required a signature
Better
Real Convenient
Revolut Envelope Delivery to Maria Tait
Communication & Delivery Instructions were carried out in a timely and efficient manner.
Thank you. Excellent Experience.
Fast and Reliable
Super fast and releable shipment always! I cannot ask for more!
Good job, DHL! You’re the best!
DHL Snail Mail, not Express
Just paid thousands to have 3 items shipped from the US to New Zealand. Items arrived in NZ after about 5 days which I thought was quite reasonable but after that it all went south, DHL NZ Express do not deserve the Express title. Items sat in Auckland NZ for over a month and if I wasn’t ringing them every few days to push them along god know how long they would have sat there. Over 6 weeks to get my items delivered. Totally unacceptable service for the price paid. Any requests or emails from DHL were answered in 3-4 hours. Often the only way I found out what the next step was, was by ringing customer service after seeing no action for a few days, I will definitely not be recommending or using DHL again.
Can’t sign in
I have Touch ID enable for the app, which I use, but then I have to manually sign in & then it keeps coming up with an error!
Blocked on false positive jailbroken iPhone
Seriously DHL, why on earth do you block iPhones which at one point in time may have been jailbroken??? Mine was years ago, but not today. Jailbreaking is perfectly legal and gives the user more control over their device. If most major banking apps allow jailbroken iOS devices, why should DHL be any exception?