Whether you’re planning your visit or you’re already in the heart of the magic, the Disneyland Paris app turns your phone into a magic wand that will help you prepare your stay and enjoy your day!
BEFORE YOU ARRIVE
• Buy and store your Park Tickets.
• Manage your Hotel booking and begin your check-in to save time on the day.
• Buy and store Disney Premier Access Ultimate to get in the fast lane one time on multiple attractions, whenever you want.
• Reserve your spot at the Super Hero Station (for Guests staying at Disney Hotel New York – The Art of Marvel).
• Get tailor-made recommendations with Disney® Picks and create a Wishlist to tick off your favourites one by one on the day.
• Find information about accessibility conditions for each attraction.
DURING YOUR VISIT
• Check wait times for attractions and show times.
• Use our interactive map and filters to find attractions, restaurants, shops, shows and Meet 'n' Greets.
• Buy Disney Premier Access One or Disney Premier Access Ultimate to get speedy access to some of our most popular attractions.
• Enlist for a training session at the Hero Training Center at Marvel Avengers Campus.
• See your upcoming and past Disney Premier Access time slots and access your QR codes in "My Plans".
ENJOY A DISNEYLICIOUS EXPERIENCE
• Book a table for your visit (up to 2 months ahead, or 12 months for Disney Hotel Guests).
• Order your food in advance and pick it up later at certain counter-service restaurants.
• Search restaurants by type of cuisine or mealtime.
• Browse restaurant menus.
• See eligible restaurants if you have Meal Plan.
STAY IN THE KNOW
• Get notifications with timely reminders about your bookings, real-time information about shows and attractions on the day, info about our upcoming seasons and events, and much more!
• See all the benefits of your Annual Pass including discounts, special events and days you can visit.
Please note: when using this app, you will be given the option to receive notifications, activate location-based services, create or sign in to a Disney Account and have your information stored in cache to improve your experience in the app.
Privacy policy: http://www.disneylandparis.co.uk/legal/privacy-policy-mobile/
Disneyland® Paris park rules: http://www.disneylandparis.co.uk/legal/theme-parks-rules/
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Screenshots
User Rating
4.32 out of 5
3,204 ratings
in United States
5 star
2,259
4 star
353
3 star
209
2 star
110
1 star
273
Ratings History
Reviews
Grade F from Disney
This was truly one of the worst user experiences I’ve had in an app. Had it been a second rate company producing it, perhaps I could uunderstand, but I expect A LOT more from Disney.
Among the reasons the UX is terrible, the most obviously easily fixed is that the app throws up a landing screen and forces a full data refresh each time it goes out of focus. This means that if you aren’t able to get onto the Disney WiFi (which happened to us), you are at the mercy of the terrible 4G or worse network. We often waited 30 sec or more for the data to refresh just to see the map of the park. Let me be clear- JUST to see a map (forget location data), the apps data must be refreshed and you just have to wait.
To move from an example of a big to an example of a small issue, Disney disables the paste function for entering by ticket numbers. Quite a small issue, but when the ticket number is about 25 numbers long (with no spaces or hyphens or anything), typing them in one by one is just awful. And yes, in theory the tickets could go into my phones wallet, but once again, Disney’s tech failed and for whatever reason wouldn’t actually put the tix in my wallet.
The final example I will publish is the repeated bad directions / location the app would give. Multiple times the app rerouted me on an incorrect path because it got confused about where I was standing. Many 7 min walks turned into 15 because of this issue.
The good news for Disney is that you are a captive audience and they have no actual incentive to make this app not awful. And for you, well, you have literally zero alternative to just putting up with the nonsense.
If I could give it no stars, I would.
I can’t believe all the money Disney makes and can’t even get their app to work. I’m all excited after buying tickets to Disneyland Paris and can’t even get a restaurant reservation started! Not only that, but when you go to look at what’s available, it shows you times, but then it tells you there’s been an “error” and to “try again later”. How annoying. Honestly Disney, get it together.
No way
Fix the login module. Amateuers. Ping if u need some explanations.
Great app for Disney Paris
Easy to use. for the most part, this app was pretty easy and accurate. It was helpful to know the wait times and shows and parades. The user interface might not be perfect but it got the job done. We had an amazing time at Disneyland, Paris.
TRASH
Absolute trash. Never works. ‘Oops’ every time I attempt a dining reservation.
Awful.
Why don’t they just use the same app framework Disneyland and WDW uses? This app feels very clunky and the login doesn’t save and logging in is a pain every time.
Needs to be much better
Crashes, inconsistent results. Ask for dinnertime reservations, it shows breakfasts.
Try to review a restaurant menu, it shows a blank screen
When booking a restaurant reservation, if it is at the same time as another one you have, the confirmation screen tells you that it will cancel the reservation that you have NOT selected to cancel.
Even though the app knows that you are staying at the hotel, it says you cannot book a dinner reservation until 2 or 3 months before even though you are supposed to be able to a year in advance.
Sluggish and doesn’t stay signed on
This app needs some serious work. You are always one click away from the circle of death (or Micky of death in this case). Equally the app will eventually timeout or you’ll need to reboot it and then it has signed you out. Then you can spend the next 15 min trying to sign back in.
If it worked, this app would be amazing of course but it literally doesn’t work.
Slow and never saves login
It’s a slow to open and quite sluggish with some tasks. Doesn’t seem to be updated often. The login prompt at every launch is very annoying. Disney world and Disneyland apps don’t do this. This one NEVER saves login info. I use the Disney world app constantly and it is far superior to this one.
Please follow the excellent path set forward by other apps in the Disney brand.
Log out issues
The app logs you out every time you leave. It’s maddening. Fix it Disney.
