Dott (previously TIER)

You should be able to park in ahjo also

Crash

1 - You need to go back the bike in parking were you got it 2- If you move out from parking area in the bike doesn’t work electric motor 3 - This bike really heavy 4 - I will delete this app and never use it again I really don’t understand for why this service still works

The app is well done, but needs some changes. When you enter a some that is restricted scooter shuts down. Some notification would be handy before scooter is disabled. Some signals would be handy before finishing the ride, especially in a red zone. We got charged relocation fee of 10 euro after app decided that we've parked. Later we realized it was due to inactivity for 5 minutes. The support team reacted promptly and promised to refund. Otherwise it's a good app.

It troubled all the time that in the red zones the scooter was out of service. Once we’ve left the scooters aside to walk around on the Castello Palazzio and enjoy the scenery but after 5 minutes found out that were charged a relocation fee and ended ride. Had to start the ride again. This is very inconvenient. Eventually I’ve parked the scooter in the correct zone. Otherwise the ride was ok.

J’ai ratée un bus alors que j’avais 30min d’avance juste car il y a nul pars où garée votre trottinette. J’ai fais 6 parking différent avant de tomber sur un qui était acceptée

On m’a coupé mon trajet en plein milieu et prélevé 15€ en plus du prix du trajet, quand on essaye de contacter le SAV déjà on se prend chat bot automatique et en plus il nous met en contact avec personne!!! Bien déçu de la fiabilité du produit alors que j’étais un client régulier

regalouze chez burgouze

Très bonne application et bon service, en revanche les limitations à 8km/h sont assez frustrantes surtout sur de grandes zones limitées. Je pense que votre prédécesseur avait une appréciation plus juste de nos besoins.

1 vélo sur 40 est fonctionnel, à fuir !!!!