Etihad Airways

Last Thursday, I was booked on a 6:50pm flight from Muscat to Abu Dhabi which got cancelled ONE HOUR after its departure time while all passengers are locked in the boarding area. No heads-up. I got rebooked by the airlines on a 4:25am flight that again got delayed by 70 minutes so what was supposed to be an easy trip of 50 minutes ruined my entire weekend. No compensation. The flight I booked was for Dhs 1200+ and the one I got rebooked on was for Dhs 140!!

Very practical user friendly application with all the benefits and hassle free..

No matter what i write in the search bar it keeps telling me ( no result, please check your airport city )

I was getting error when i tried to change my flight, so through the live chat the agent told me the change fee will be 26K EGP however the max change fee should be 2222 AND it was 10Egp only when i tried to change, he didn't provide me with any email for troubleshooting however i asked many times. At the end he gave me a phone number but i changed through the browser for just 10egp:)) and i showed him but he didn't reply..

App very slow take long time for browsing

This is my second trip with Etihad airlines on Business Class. When you book a flight they let you know you are eligible for a chauffeur drive from and to AUH airport. BUT when you arrive they let you know you are not eligible!! Very mediocre customer service! Emirates airline is the way to go. I am sorry to fly with you Etihad. Never again.

Thank u for all starting from ur hospitality to ur application and ur step by step emails

Cukup membantu

Very good experience

Live chat is very bad . No one response, been waiting for so long two times.