eufy Security

Not even 1 star….cameras are good only for decoration, a lot of fake alarms, battery life no more than 1 week, videos are jerky, a lot of lies in the description and a lot of headaches

So un useful app I can not acces recorded files from Mobil network. Only from home wi fi.

In version 4.7.2 there is no sound from the camera microphone.

I can’t believe that after more than 6 months, this App causes me problems with live view on iPhone if I am not on a WiFi network, even if the connection is better. Please solve this issue.

nu e bun de nimic, multe alarme false pe modul “human”, notificarile ti le trimite dupa ce intrusul a parasit zona, o data am patit sa nu fie detectata persoana de 3 camere…. imaginile sunt intrerupte sau cateodata nu se intelege nimic pe ecran, apar doar patratele. NU ARUNCATI BANII PE ACESTE PORCARII!!!

6 cameras system set up to monitor private access and yard. While I can understand battery life worsening over time, w/ less than 3 months per unit on Human only mode, I cannot understand detection degradation. To be clear, this isn’t a system that’ll alert you w/ ample lead time (useless beyond 8m), still latest updates made it miss more than half the events. Customer support is complete rubbish, w/ all issues being resolved by the retailer; they simply run a subpar support bot that cannot qualify cases to save its life.

Unfortunately, the app or the servers are very unreliable. Most of the time you can’t connect to see the cameras. When you press to see the event list, it’s blank, you have to go back and do it again to show the events. The app looks to outdated, I don’t understand thata Edge tab which is mostly useless and the advertising is the it’s only purpose.

the worst security system and the worst application, you can't access the files recorded on the base memory, you can't watch on the cameras because it gives you the message "unable to play live video", with good internet you get the message "cant connect to home base" but other devices work very well. The batteries last at most 3 weeks, not even a year 🤥🤥🤥. I don't recommend, this "security" system will eat your days. With EVZIV (another system) I don't have such problems, it's cheaper, but it works much better than eufy....I DO NOT RECOMMEND

I use an external eufi camera for one year now. It’s all stable and good. All the best for development team.

Overall, very satisfied with eufy, but would have a few requests. Please make the Geofencing work properly. I know it is still in beta version, but it would be really useful to automatically switch the alarms between home and away modes. Currently, the app does not do the switch all the time, or most of the times. With the same phone, i use similar functions, based on location, in other apps like Smart Life for different types of automatizations. Also, even better, it would be great to be able to switch on/off the camera, when switching between away and home modes, or different custom profiles.