Was good but now bad service
Very late response to requests via email, option to pay credit card was removed to force clients to pay a charge of late payments , worst chatbot and worst banking support via callcenter
Yes, FAB Mobile Banking is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The FAB Mobile Banking app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
FAB Mobile Banking is free.
To get estimated revenue of FAB Mobile Banking app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
4.83 out of 5
178 ratings in Lebanon
Very late response to requests via email, option to pay credit card was removed to force clients to pay a charge of late payments , worst chatbot and worst banking support via callcenter
I spend sooooo much time just to get a chance to speak with your customer service advisor. So many automated options and yours is not a toll-free number. Imagine 4 calls and almost 30 minutes and still didn’t get a chance to speak with your agent to fix my problem! I had to try every possible option and say “it’s something else” multiple times and nothing got done!
I am unable to see my account on FAB mobile app. It’s just show FAB reward. Chat function is also not working so unable to reach your contact center and ended up writing an email and expect an urgent revert
Slow app
The best bank in uae.
I am having a very very very bad experience while running this application as it’s extremely slow when changing the tabs inside in the application. Very disappointing, probably am going to shut my account with this bank soon.
Already i submitted All documents but still account not updated and no message no call what the issue
Easy to use mobile application.
Bad Authentication process, failed most time, waste the time and efforts
Layout has improved over time however key customer service is missing like raising an actual complaint or dedicated reporting a fraud etc Poor follow ups
Chart
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Category
|
Rank
|
---|---|---|
Top Free
|
|
5
|
Top Free
|
|
101
|
Top Free
|
|
112
|
Top Free
|
|
143
|
Top Free
|
|
204
|