Does not populate.
About every 2 weeks it does not open (just shows a blank screen with those lines showing that it’s loading but doesn’t load) and so I have to delete the app and download it again. It’s a tedious flaw.
3.55 out of 5
105 ratings in United Kingdom
About every 2 weeks it does not open (just shows a blank screen with those lines showing that it’s loading but doesn’t load) and so I have to delete the app and download it again. It’s a tedious flaw.
Constant crashing and white screen, emails freeze when loading
The app often shows a blank screen when opened, which requires a force quit to fix. Get email notification -> Tap -> Blank screen Wanna check email -> tap Home Screen icon -> blank screen This has been a problem for a year and still hasn't been fixed.
I’m having to kill the app and restart it nearly every time I use it because it just shows a blank screen.
Update: 6 months later after my first review below and the app is still not fixed. If anything, it’s got worse. I have to constantly force quit the app pretty much every single time I want to use it. I’m paying for their service, so I expect better. Won’t be renewing my sub and I’m in the process of moving to a better provider. Dropping my score to two stars. ———- Great email app, but… of late, the app just shows a blank screen and you have to restart the app to get it to work. Happens about two or three times a day. The app never used to do this.
Mostly a good email app for accessing my fastmail until recently Now notifications only show a new message has arrived, instead of showing the message details. And tapping a notification often brings up the app with a white screen, a forced restart of the app is needed to see any email. Hopefully I will be able to revise this review soon!
An upgrade to 17.4 has caused the app to hang with a blank screen on startup after authentication
The app is coooonstantly hanging on a white screen and won’t work unless I manually kill it. I can’t remember this happening previously but now it’s daily. I also really really really want to be able to use the app when I don’t have a perfect internet connection. There are plenty of times you need to refer to something in an email you had open just 5 minutes earlier and now you’re in an elevator, the tube, central London and you have no signal. Quite like the service but this is a major flaw.
I’ve been using Fastmail for over a year and love it. However, the iOS app frustrates me. Quite often (at least 2 times a day) when I open the app it is stuck on a blank screen. The only way to fix it is to force quit the app and then upon reopening it loads just fine. Please fix this!
Most times when I open the app it’s just a blank screen. I need to kill it and reopen it, it’s been like that for months and I’m not the only one affected. Also, still no way to read emails without a network connection.
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