Île-de-France Mobilités is here to assist you daily. Purchase a digital ticket, recharge your Navigo pass, search for routes including trains, RERs, metros, trams, buses, coaches, bicycles, Vélib', car-sharing, or car rentals. Find schedules in real-time or traffic information... Discover essential tools and information for organizing your travels in Île-de-France. Together, let's travel with ease.
Avoid queues at stations: buy your transport tickets from your iPhone!
The following tickets are available for purchase:
- t+ ticket booklets or individual t+ tickets
- Navigo daily, weekly, or monthly passes
- Special fares (Navigo Youth Weekend, Anti-pollution pass, etc.)
- Daily Vélib’ passes
Purchased tickets can then be (depending on the chosen purchasing path):
- Stored on the iPhone and validated directly at stations (from iPhone Xr and iOS 17.5)
- Loaded onto your Navigo pass (from an iPhone 7, with at least iOS 13. iPhone XR and XS are compatible starting from iOS 14.5)
For compatible tickets (individual t+ tickets or booklets, Navigo Day passes, special fares), no account is needed, and you can pay directly with Apple Pay!
You can prepare and plan your travels:
- Find nearby bus stops, train stations, and metro stations
- Search for real-time public transport routes, car-sharing, and bicycle routes
- Save upcoming trips in your phone’s calendar
- Check the next departures for your lines in real-time and all the timetable information
- View maps of public transport networks (accessible even offline)
- Follow pedestrian routes for walking segments
Stay informed and anticipate disruptions:
- Check your lines’ Twitter feed for real-time traffic updates
- Get alerts for disruptions on your favorite lines and routes
- Stay updated on the status of elevators in the stations you use
Customize your travel:
- Save your destinations (work, home, gym, etc.), stations, and stops as favorites
- Customize your profile (fast walker, with difficulties, reduced mobility, etc.)
- Select lines or stations to avoid
Prefer soft or alternative modes of transport:
- Book car-sharing and/or ride-sharing trips in partnership with leading providers
- Opt for bicycle routes for all your trips
- Rent a car or a van for a short period by choosing a Communauto car-sharing vehicle from a wide selection of stations around you and book it immediately for the duration of your choice.
--
Already using the Île-de-France Mobilités app and enjoying its services? Let us know with a 5-star rating!
Experiencing bugs or having feedback to give? Help us improve by sending your suggestions through the contact form available via the personal space.
Hide..Show more..
Screenshots
User Rating
4.75 out of 5
592 ratings
in United States
5 star
511
4 star
53
3 star
7
2 star
1
1 star
20
Ratings History
Reviews
Doesn’t allow you to create an account.
Ignore people giving this 5 stars. It just doesn’t work. Something with the valid password detection is broken and, even if the password matches their dated and overly-strict criteria it won’t let you advance through account creation.
Edit - thank you for the reply, I was able to create an account the following day by manually entering it twice. But using keychain, for whatever reason, made the valid password detection criteria fail even tho the passwords were identical and met the criteria.
Edit - dev replied, stating password managers aren't supported. That password are just not accepted for some unstated security reason, without proper notification to the user is broken. It’s probably a cert violation with apple that they just didn’t test - idk maybe cert criteria is different in EU. Still it feel broken.
We can’t read your minds and won’t read your policies so I suggest a notification or prompt.
Easy service.
Extremely convenient way to top up your cards and buy tickets to and from the airports. Thank you.
DON’T GET PASSES ON HERE
DO NOT get passes on your iPhone or top off your Nagigo card with them! Both cases don’t work! I spent money for 2 full day passes on here and they didn’t work. I went to the counter and he said he couldn’t help me either! Not sure what went wrong. My mom and I had to buy regular tickets at the metro. I was mortified as I bogged up the line to the metro!
Paris Transit Scam
Buy the card at the station, only add rides to it at the kiosk. Do not use your apple wallet with this app. This is a scam!!!
Finally, the major update!
Finally, you can purchase tickets on the app and add a weekly card
Makes getting around in Paris so easy!
I’m a semi-experienced traveler in Paris having gone to school here for a summer, and I wish this app would have been around then. Having the Navigo Easy Travel Card and this app gives the rider the ability to move flawlessly through the city. My only hiccup came when I went to purchase a faire to CDG from Saint Germaine and wouldn’t let me load it on the card: I was sent to a station for that paper ticket. The Easy Travel Card has some limitations (I wanted the RER not the bus). Although, hopefully when the Olympic Games happen next month, visitors will get more choices. Other than that, this app is a dream.
Can’t top up
Tried many times to top up my navigo easy card. Even though I got charged, the application displayed an error and the card never got topped off! Horrible experience.
Easy to use.
Great app. Very easy to use. Love that it picks up on my device language and there are translations for 90% of the content. Giving 4 stars because the app launches the website quite a bit, and the mobile site lacks the language detection functionality.
Looking forward to a seamless CX in future releases.
Purchasing train fares
It will be great when you can purchase tickets via iphone
