Qatar Airways

Almost all interaction with the app loads for at least a few seconds. Keyboard shortcuts does not work.

It’s so easy to use this application then other airlines….. traveling 1 a month by QR Europe to Philippines sense pandemic….so I am happy!!! // Hans Stefan S

Don’t get me wrong, Qatar is a great airline, never disappointed with them. However you would think that with all the fame they would have a better app, it crashes several times meaning you must enter all your info again, this has been the case many years now, I feel that now I must write something, come on Qatar do a better app, I’m sure the cost is a drop in the ocean.

I have loved Qatar Airways for a long time and have tried to go out of my way to get anywhere with Qatar Airways due to exceptional hands on personal service and the fact that even in economy you have decent leg room compared to Emirates, Lufthansa, BA… etc Recently I noticed that they are slowly becoming like all the other airlines… I ask my self if it’s because they have joined the one world alliance and they try to adapt? Or is it because they ran out their hands on service and it’s no longer available. Never the less on my last trip a week ago from Copenhagen to Dubai via Doha taking both my wife and kid for autumn vacation we all experienced a downgrade from what we have been used to from our beloved airline. On the way to Dubai the service was simply inadequate, slow and rude both in Business class and economy. Not sure if the staff were overworked, tired or simply mentally not present. I was approached 3 times within 5 minutes by 3 different members of the cabin crew after take off being welcomed as a privilage club gold member … with the plesentary out of the way everything went downhill for the rest of the 6 hour trip to Doha. The Doha to Dubai Trip was as usual pretty ok. Apparently a certain standard is still kept in the short distance with the Gulf destinations. Anyways I did not put much into it as small incidents here and there can happen.. after all we are all humans… then we had the night trip from Doha to Copenhagen on Sunday November 4th. OMG.. the trip was horrible. I sat in economy with my little daughter on the flight leaving Doha 01.55 with arrival 6.40 in Copenhagen. In a brand new dreamliner.. the first thing I noticed was that this new plane had less leg room than any other QA flight that I have ever been travelling with.. I felt like being in a Ryan air flight in terms of space…then on top of it all ..A lady with a small child was cramped behind me with the baby on her lap instead of being given a seat with baby cot and more leg room… afterall the airline has a flight manifesto long before boarding… and as far as I could see there were plenty of seats occupied with no babies in the baby cot seats. As the seat in front of us decided to sleep and reclined their seat back… we were told by the family and a member of cabin crew behind us not to recline the seat because it left her no room with the baby on her lap. I accomedated the lady out of curtesy ..but is it my job as a customer to help QA?? I thought I was the valued customer

You really need to make it possible to use avios from more then one person in a booking. We had a terrible time trying to book with avios and could not sit togeather. Since we had to make 2 bookings. And wait for checkin to change seats. Qatar could do better!!

I just used the ap very good and best airlines it worth evrey penny u put in

Takes a long time to load and show content

Mycket seg app, dålig hänvisning till tex om man vill ändra sitt platser på flyget.

Best app, recomend it

Booking to complicated