Salesforce Authenticator
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Description

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity.

Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator.

Location Data & Privacy
If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help.

Battery Usage
Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.
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Screenshots

User Rating

4.59 out of 5

3,690 ratings in United States

5 star
3,066
4 star
273
3 star
52
2 star
46
1 star
253

Ratings History

Reviews

Not good with location

Kripec on

Saved location feature doesn’t work. I’ve “saved location” from the same spot on my couch multiple times a week the past few months

SF Authentication App.

100 niggts a year on

It’s very easy to install and use. The APPLICATION is very intuitive.

Works great on my iPhone

Rdee09 on

I haven’t had any issue yet 🙏🏽

Solid app for what it is

Jaust01 on

As far as Authenticator apps go, this is the best I’ve used. It never fails to quickly prompt the 2fa and I’ve never had it go down. Other apps I’ve had to use in the past are slow and irritating when trying to sign in

Gets the job done

Lanem812 on

It’s great!

Complete trash

PaulRoseberry on

Salesforce has zero skills in apps and forcing users to download an entirely separate app to authenticate login EVERY SINGLE DAY is absurd. It’s just a prop to make companies feel more valuable and self righteous. Also, the app rarely works as it’s supposed to! The least it could do is remember locations that you use every single day, like home or an office. But can it do that? Nope. It says it can, but actually cannot. How this company can afford a stadium title is insanity. Trash on trash.

No support

Sagitarios 99 on

Difficult to deal with two factor identification there is not support for Quip. Frustrating

Account Manager

Nicole Marie Fruchey on

This is easy and convenient!

Bad Idea

Love My Charge 2 on

What happens when you don’t have your phone?

So far so good

Lovin’ Amazon on

The app is simple and predictable

Store Rankings

Ranking History

Category Rankings

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Rank
Top Free
75
Top Free
79
Top Free
86
Top Free
112
Top Free
113

Keywords

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Revenue and Downloads

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App Info

Category
Business
Publisher
salesforce.com
Languages
Turkish, German, Chinese, Danish, Indonesian, Finnish, French, Dutch, Japanese, Korean, Polish, Hungarian, Norwegian Bokmål, Portuguese, Romanian, Russian, Thai, Ukrainian, Vietnamese, Greek (modern), Czech, English, Spanish, Swedish, Italian
Recent version
4.3.1 (2 months ago )
Released on
Jan 8, 2014 (10 years ago )
Last updated
20 hours ago