Vurdering
Topp
ServiceNow Agent
Get Work Done on the Go
#1 Keyword Rankings
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Top 10 Rankings
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Top 30 Rankings
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Top 100 Rankings
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Description
ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.
The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.
With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware
NOTE: This app requires the ServiceNow Rome instance or later.
© 2024 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
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The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.
With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware
NOTE: This app requires the ServiceNow Rome instance or later.
© 2024 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Screenshots
User Rating
4.56 out of 5
55 ratings in Norway
5 star
37
4 star
15
3 star
1
2 star
1
1 star
1
Ratings History
Reviews
Nice
It Works fine. Smoothly operation
Bra
Bra app
Terrible after update
After last update it locks up and freezes alot and wont refresh or do push notifications without opening the app. Terrible system
Jobb
bruker appen kun til jobb , har ikke hatt noe problem med appen enn så lenge.
Bra
Veldig bra
Fin utvikling
Utviklingen er merkbar og app fungerer i nesten alle tilfeller perfekt
Good app!
Good app!
Vurdering
Topp
Good …
But I need dark mode 😎
Store Rankings
Ranking History
Category Rankings
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Top Free
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312
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Top Free
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357
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Top Free
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411
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Keywords
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Revenue and Downloads
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App Info
- Category
- Business
- Publisher
- ServiceNow Inc.
- Languages
- Italian, Arabic, Czech, Chinese, Korean, Hebrew (modern), Finnish, French, Japanese, English, Norwegian Bokmål, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, German, Thai, Turkish, Hungarian
- Recent version
- 18.1.0 (3 days ago )
- Released on
- Feb 2, 2019 (5 years ago )
- Also available in
- United States, France, Canada, India, Australia, United Kingdom, Germany, Mexico, Norway, Brazil, Switzerland, Malaysia, Italy, United Arab Emirates, Sweden, Netherlands, Turkey, Singapore, Philippines, Thailand, South Africa, Chile, China, Spain, Saudi Arabia, Israel, Japan, Belgium, Czechia, Poland, Denmark, New Zealand, Romania, Portugal, Colombia, Hong Kong, Hungary, Austria, Vietnam, South Korea, Ireland, Nigeria, Finland, Indonesia, Argentina, Dominican Republic, Peru, Egypt, Greece, Taiwan, Pakistan, Belarus, Ukraine, Kuwait, Russia, Algeria, Azerbaijan, Lebanon, Kazakhstan, Ecuador
- Last updated
- 3 weeks ago